If that KB article applies to this situation, then I recommend at least exploring this remedy: http://theessentialexchange.com/blogs/michael/archive/2009/10/16/exporting-mailboxes-larger-than-2-gb-on-an-exchange-server.aspx
Kurt On Thu, Jun 13, 2013 at 8:19 AM, Neil Standley <[email protected]> wrote: > http://support.microsoft.com/kb/949759 > > > > > > From: [email protected] [mailto:[email protected]] > On Behalf Of Curt Finley > Sent: Wednesday, June 12, 2013 5:22 PM > To: [email protected] > Subject: [Exchange] RE: Mail Disappearing > > > > I don’t do brick level backup so before it became clear that it was a user > error, I started making PSTs of people’s mail with exemerge in case more > people complained of message loss. One of the mailboxes gave me this > > > > [15:46:38] Error copying messages from folder '\Sent Items' > (MAPI_W_PARTIAL_COMPLETION) > > [15:46:38] Trying to copy messages in folder '\Sent Items', individually. To > avoid duplicates in the target store, messages will be merged and not copied > into the target store. > > [15:46:46] Error copying message with subject 'RE: I'm back' in folder > '\Sent Items'. (MAPI_W_PARTIAL_COMPLETION) > > [15:46:47] Error copying message with subject 'Please disregard 2nd peer > review request' in folder '\Sent Items'. (MAPI_W_PARTIAL_COMPLETION) > > [15:46:47] Error copying message with subject 'RE: Classroom Reservation' in > folder '\Sent Items'. (MAPI_W_PARTIAL_COMPLETION) > > > > There are tons of these “Error copying message” messages in ExMerge.log for > this one user. What would case them and how can it be resolved? > > > > I also got some of these > > > > [14:59:29] Copying data from mailbox 'Matthew Hui' ('MHUI') on Server > 'TPICKERING' to file 'D:\MAILBOXES\MHUI.PST'. > > [14:59:29] Error opening message store (MSEMS). Verify that the Microsoft > Exchange Information Store service is running and that you have the correct > permissions to log on. (0x8004011d) > > [14:59:29] Errors encountered. Copy process aborted for mailbox 'Mazie Hui' > ('MHUI'). > > > > The info store is running and the account I’m using to access the mailbox is > the same one I’ve used to successfully export almost every other mailbox. > What would cause this and how can it be resolved? > > > > Again I’m using Exchange Server 2003. > > > > Thanks for your help. > > > > Curt > > > > > > From: [email protected] [mailto:[email protected]] > On Behalf Of Curt Finley > Sent: Wednesday, June 12, 2013 12:22 PM > To: [email protected] > Subject: [Exchange] RE: Mail Disappearing > > > > Thanks all for your feedback. The message is coming through loud and clear > – It’s not my server. That’s a relief. Now – how to politely tell the > users – you screwed up. J > > > > Curt > > > > From: [email protected] [mailto:[email protected]] > On Behalf Of Michael B. Smith > Sent: Wednesday, June 12, 2013 10:36 AM > To: [email protected] > Subject: [Exchange] RE: Mail Disappearing > > > > [1] You use public folders, whether you know so, or not. On Exchange 2003, > free/busy data, schedule+ data, offline address books, and other pieces of > system level information are stored in public folders. You have no choice. > > > > [2] All of the event log entries you have posted are innocuous and noise. > Nothing more, nothing less. > > > > [3] This is a user problem. Period. Exchange doesn’t lose data. > > > > From: [email protected] [mailto:[email protected]] > On Behalf Of Curt Finley > Sent: Wednesday, June 12, 2013 1:12 PM > To: [email protected] > Subject: [Exchange] RE: Mail Disappearing > > > > I wouldn’t think they could have deleted all of their calendar entries that > easily. > > > > I’ve been going through my application event log to see if there are any > smoking guns. I found the following (the last one seems like it might be > the most relevant) > > > > Source: MSExchange IS Mailbox > > Event ID: 1147 > > Category: Rules > > > > Error 1245 while disabling rule on public folder with rule ID 1-58F827. The > folder ID of the public folder is in the data section of this event. > > > > We don’t use public folders so this seems an unlikely problem. > > > > Source: Userenv > > Event ID: 1517 > > > > Windows saved user ANSCI\AEDon on registry while an application or service > was still using the registry during log off. The memory used by the user’s > registry has not been freed. The registry will be unloaded when it is no > longer in use. > > > > AEDon is not one of the accounts that is having problems with deleted > messages. > > > > A few days ago there were a bunch of messages like this > > > > Source: MSExchangeIS Mailbox > > Category: Views > > Event ID: 1173 > > Type: Warning > > > > Error 0x6bb deleting unused restricted views from folder 1-266CC1E on > database “Storage Group 2\Mailbox Store”. Microsoft Exchange Information > Sore will try to delete the view again at the next maintenance interval. > > > > Both users reporting problems were in Storage Group 2. > > > > Thanks for any help you can provide. > > > > Curt > > > > > > From: [email protected] [mailto:[email protected]] > On Behalf Of John Cook > Sent: Wednesday, June 12, 2013 9:36 AM > To: [email protected] > Subject: [Exchange] RE: Mail Disappearing > > > > People “accidentally” delete things on mobile devices all the time, it only > takes a slightly off keystroke or swipe of the finger to do so on such a > small screen. > > > > John W. Cook > > Network Operations Manager > > Partnership For Strong Families > > 5950 NW 1st Place > > Gainesville, Fl 32607 > > Office (352) 244-1610 > > Cell (352) 215-6944 > > MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4 > > > > From: [email protected] [mailto:[email protected]] > On Behalf Of Curt Finley > Sent: Wednesday, June 12, 2013 12:17 PM > To: [email protected] > Subject: [Exchange] RE: Mail Disappearing > > > > No delegates (I assume you are talking about the kind that can access > another person’s mailbox). By mobile devices – you’re talking about > something like a phone or are you talking about a laptop? The person who > lost her calendar is definitely on a laptop. I don’t recall if she has a > phone or not. How would these devices cause problems? > > > > Curt > > > > From: [email protected] [mailto:[email protected]] > On Behalf Of John Cook > Sent: Wednesday, June 12, 2013 8:44 AM > To: [email protected] > Subject: [Exchange] RE: Mail Disappearing > > > > Any mobile devices present? Delegates? > > > > John W. Cook > > Network Operations Manager > > Partnership For Strong Families > > 5950 NW 1st Place > > Gainesville, Fl 32607 > > Office (352) 244-1610 > > Cell (352) 215-6944 > > MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4 > > > > From: [email protected] [mailto:[email protected]] > On Behalf Of Curt Finley > Sent: Wednesday, June 12, 2013 11:38 AM > To: [email protected] > Subject: [Exchange] Mail Disappearing > > > > In the last couple of days I’ve had two users tell me they have had mail > disappear. Any suggestions what might be happening? Mail store corrupt? I > have Exchange 2003 where do I proceed from here? Thanks for your help. > > > > Curt > > > > ________________________________ > > > CONFIDENTIALITY STATEMENT: The information transmitted, or contained or > attached to or with this Notice is intended only for the person or entity to > which it is addressed and may contain Protected Health Information (PHI), > confidential and/or privileged material. Any review, transmission, > dissemination, or other use of, and taking any action in reliance upon this > information by persons or entities other than the intended recipient without > the express written consent of the sender are prohibited. This information > may be protected by the Health Insurance Portability and Accountability Act > of 1996 (HIPAA), and other Federal and Florida laws. Improper or > unauthorized use or disclosure of this information could result in civil > and/or criminal penalties. > Consider the environment. Please don't print this e-mail unless you really > need to. > > > > ________________________________ > > > CONFIDENTIALITY STATEMENT: The information transmitted, or contained or > attached to or with this Notice is intended only for the person or entity to > which it is addressed and may contain Protected Health Information (PHI), > confidential and/or privileged material. Any review, transmission, > dissemination, or other use of, and taking any action in reliance upon this > information by persons or entities other than the intended recipient without > the express written consent of the sender are prohibited. This information > may be protected by the Health Insurance Portability and Accountability Act > of 1996 (HIPAA), and other Federal and Florida laws. Improper or > unauthorized use or disclosure of this information could result in civil > and/or criminal penalties. > Consider the environment. Please don't print this e-mail unless you really > need to.
