Have the users keep them on their local hard drive.

Put together a written policy documenting what you propose and why. Be
detailed. Document everything. It will come back to you. It might take
six months, it might take six years, but it will come back to you.

Get legal to sign-off that the users may be violating any existing, or
future, email/document retention policy the company has. You might want
to explain how much data can be kept in a PST and how long it can be
kept there, since most lawyers don't have a clue about the technical
aspects. You might also want to mention what would be involved in
providing those PSTs to a Plaintiff's lawyer should a discovery request
ever be made.

Get management signoff on the fact that any data stored in PST files
will be stored on the local users' machine and will not be backed up.
Don't let them store PST files on file servers; if the data is important
enough to be on a server, it should be in an Exchange database. Explain
what SIS is. Explain how much more disk space will be used if PST's are
allowed on file severs versus an Exchange database. 

There's a bunch more, but you get the gist.

My $.02.

Tom.

-----Original Message-----
From: Cook, David A. [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 10, 2002 1:24 PM
To: Exchange Discussions
Subject: Slightly OT: PST policies

After much complaining about PST usage on our network I have finally
been asked to give my recommendation on PST files. My recommendation of
not allowing them at all was shot down as not possible. I now turn to
you guys to find out what you do about PST usage. 

I would like to limit the size of the PST files that we use but the only
way I know of that I can do this is based on quotas on the drives where
they are stored. The only other way to enforce this would be to monitor
it and yell at the people that get large PSTs. 

I think I'm running into what I have read many times on this list and I
will probably get it wrong. "There is no technological solution to a
behavioral problem"

Dave Cook
Exchange Administrator
Kutak Rock, LLP
402-231-8352
[EMAIL PROTECTED]

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