Also state clearly, in big letters and small words and many times, that PSTs
retained on workstation hard drives are retained completely at the user's
own risk and IT will not support them in any way.

In addition, pitch that PSTs will be less necessary if you increase disk
space and backup capacity so you can give people larger mailbox quotas.
Mail that is worth retaining is worth keeping in the information store.

Ed Crowley MCSE+I MVP
Tech Consultant
Compaq Computer
"There are seldom good technological solutions to behavioral problems."

-----Original Message-----
[mailto:[EMAIL PROTECTED]]On Behalf Of Thomas Di Nardo
Sent: Thursday, January 10, 2002 10:54 AM
To: Exchange Discussions
Subject: RE: Slightly OT: PST policies

Have the users keep them on their local hard drive.

Put together a written policy documenting what you propose and why. Be
detailed. Document everything. It will come back to you. It might take
six months, it might take six years, but it will come back to you.

Get legal to sign-off that the users may be violating any existing, or
future, email/document retention policy the company has. You might want
to explain how much data can be kept in a PST and how long it can be
kept there, since most lawyers don't have a clue about the technical
aspects. You might also want to mention what would be involved in
providing those PSTs to a Plaintiff's lawyer should a discovery request
ever be made.

Get management signoff on the fact that any data stored in PST files
will be stored on the local users' machine and will not be backed up.
Don't let them store PST files on file servers; if the data is important
enough to be on a server, it should be in an Exchange database. Explain
what SIS is. Explain how much more disk space will be used if PST's are
allowed on file severs versus an Exchange database.

There's a bunch more, but you get the gist.

My $.02.


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