Or just drag the prefs file onto the desktop (Mac) long enough to verify that, as expected, a problem has nothing to do with the prefs file.
When I first started dealing with Customer Support they were telling me to drag to trash, empty trash, reboot. After one of those I balked at doing it a second time, and they admitted that moving to desktop was sufficient. They are just trying to idiot-proof their script. The only time that trashing the prefs file actually helped solve a problem for me was when I had manually changed a default preference that was not compatible with whatever I was trying to do. All I would have had to do is change the setting in the dialog box, but C.S. apparently did not know that. Trashing the Prefs file is a far overused crutch. On Tue, Nov 6, 2012 at 9:33 AM, Christopher Smith < [email protected]> wrote: > While this is true enough, if you keep a clean copy of your preferences > nearby and simply replace the current prefs, it makes life a lot less > painful. You can also trash the prefs WITHOUT emptying the trash (or just > drag it to the desktop) and if that doesn't solve the problem, then just > drag the file back again. > > Christopher > > > On Tue Nov 6, at TuesdayNov 6 9:23 AM, Fiskum, Steve wrote: > > > Couldn't agree with you more. > > > > Steve > > > > On 11/5/12 5:47 PM, "Robert Patterson" <[email protected]> > wrote: > > > >> Most such claims merely provide an > >> excuse not delve deeper and find the real problem, meanwhile putting > those > >> of us who tweak the preferences at a severe cost of additional labor. > > > > > > _______________________________________________ > > Finale mailing list > > [email protected] > > http://lists.shsu.edu/mailman/listinfo/finale > > _______________________________________________ > Finale mailing list > [email protected] > http://lists.shsu.edu/mailman/listinfo/finale > _______________________________________________ Finale mailing list [email protected] http://lists.shsu.edu/mailman/listinfo/finale
