All,

Thanks everyone for your suggestions with my Help tools question.  I will
definitely look into Mif2Go and I've used RoboHelp in the past, although
it has been quite a few years so I'll need a trial download.  I will also
give WebWorks another try...maybe I can get some help from them.

Again, thanks for your input.  I do appreciate it!

Pam

-----Original Message-----
From: Steve Johnson [mailto:[email protected]]
Sent: Wednesday, October 13, 2010 9:20 AM
To: David Spreadbury
Cc: [email protected]; Pam Reichert
Subject: Re: Help Tools

Don't be so hasty and judgmental. WebWorks is a fine company with an
excellent product. They have a Yahoo group (I think it's called ePub)
that you can post your question to. Or call them, they will help you.

If nothing else, send an email to Ben Allums, [email protected], I
think. I've had a lot of great experiences with them. Don't abandon
them because of this.

On Wed, Oct 13, 2010 at 6:54 AM, David Spreadbury <[email protected]>
wrote:
> Pam,
> Mif2Go (www.omsys.com). They have a free demo that you can try before
you buy. It works as a Frame plugin and works with just about any version
of Frame. Features and all that info on what it can convert too is
available on their website. Costs less than $300, plus a yearly
maintenance/upgrade fee. It will do everything that WebWorks can do, and
probably more. If you are doing DITA, they have a Dita2Go also.
>
> ePublisher Pro and WebWorks Standard are two different products.
ePublisher Pro is the current WebWorks variant. The Standard version was
shipped with Frame 7.2, more as a teaser I think.
>
> If I was a betting person, I would bet that you will be hearing from
Jeremy this morning with similar words on Mif2Go.
>
> --- On Tue, 10/12/10, Pam Reichert <[email protected]> wrote:
>
> From: Pam Reichert <[email protected]>
> Subject: Help Tools
> To: [email protected]
> Date: Tuesday, October 12, 2010, 1:38 PM
>
> I have been using WebWorks epublisher Pro version 9.2 to convert our
> FrameMaker documents into online help for our applications.  Recently my
> laptop started having problems and they are moving me to a new laptop.
The
> writer who installed epublisher on my laptop is no longer with the
company
> and we can’t find the CD with a serial number.  I noticed a version of
> WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks
Standard.
> I thought maybe this is where the WebWorks came from.  Is WebWorks
Standard
> the same as  ePublisher pro?  Even if it is, no serial number I find on
any
> of our CDs seems to work with it and Adobe can’t seem to help me.  When
I go
> to the WebWorks page I can’t get help there either because I don’t have
a
> maintenance contract.  I don’t think WebWorks actually *wants*
customers.
>  When I try to find out how much it costs to buy a new copy, no prices
are
> listed unless you have a sales person call you.   We don’t have phones
in
> our office.
>
>
>
> I am pretty fed up with it all and am thinking of moving the help to a
new
> platform.  Can you suggest another help platform that works well with
> FrameMaker files and looks similar to ePublisher?  I need to produce
online
> help in both .chm files and html files.
>
>
>
> Pam Reichert
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--
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Steve Johnson, [email protected]

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