Don't be so hasty and judgmental. WebWorks is a fine company with an
excellent product. They have a Yahoo group (I think it's called ePub)
that you can post your question to. Or call them, they will help you.

If nothing else, send an email to Ben Allums, [email protected], I
think. I've had a lot of great experiences with them. Don't abandon
them because of this.

On Wed, Oct 13, 2010 at 6:54 AM, David Spreadbury <[email protected]> wrote:
> Pam,
> Mif2Go (www.omsys.com). They have a free demo that you can try before you 
> buy. It works as a Frame plugin and works with just about any version of 
> Frame. Features and all that info on what it can convert too is available on 
> their website. Costs less than $300, plus a yearly maintenance/upgrade fee. 
> It will do everything that WebWorks can do, and probably more. If you are 
> doing DITA, they have a Dita2Go also.
>
> ePublisher Pro and WebWorks Standard are two different products. ePublisher 
> Pro is the current WebWorks variant. The Standard version was shipped with 
> Frame 7.2, more as a teaser I think.
>
> If I was a betting person, I would bet that you will be hearing from Jeremy 
> this morning with similar words on Mif2Go.
>
> --- On Tue, 10/12/10, Pam Reichert <[email protected]> wrote:
>
> From: Pam Reichert <[email protected]>
> Subject: Help Tools
> To: [email protected]
> Date: Tuesday, October 12, 2010, 1:38 PM
>
> I have been using WebWorks epublisher Pro version 9.2 to convert our
> FrameMaker documents into online help for our applications.  Recently my
> laptop started having problems and they are moving me to a new laptop.  The
> writer who installed epublisher on my laptop is no longer with the company
> and we can’t find the CD with a serial number.  I noticed a version of
> WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks Standard.
> I thought maybe this is where the WebWorks came from.  Is WebWorks Standard
> the same as  ePublisher pro?  Even if it is, no serial number I find on any
> of our CDs seems to work with it and Adobe can’t seem to help me.  When I go
> to the WebWorks page I can’t get help there either because I don’t have a
> maintenance contract.  I don’t think WebWorks actually *wants* customers.
>  When I try to find out how much it costs to buy a new copy, no prices are
> listed unless you have a sales person call you.   We don’t have phones in
> our office.
>
>
>
> I am pretty fed up with it all and am thinking of moving the help to a new
> platform.  Can you suggest another help platform that works well with
> FrameMaker files and looks similar to ePublisher?  I need to produce online
> help in both .chm files and html files.
>
>
>
> Pam Reichert
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-- 
============
Steve Johnson, [email protected]
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