On 10/13/2010, Art Campbell wrote:
Webworks standard is an early version of ePublisher. The Standard and
Pro essentially mean that one cannot modify templates; the professional
version can.

In any case, whatever tool you use is likely to achieve the look and
feel of your help file by manipulating CSS style sheets, not by
proprietary coding, so I think you have several choices for help tools.

Excellent point Art! However, if folks are looking to deliver to non-HTML targets, ePublisher can handle that as well given its ability to deeply restructure your content. RTF, PDF XSL-FO, and Wiki targets are good examples of this.

If you've done massive amounts of tweaking to the ePublisher templates,
that may be your easiest way to go. Along with that, I can't believe
that their customer support department can't give you a new code....
There must be documentation on the purchase somewhere -- a PO or credit
card info.

I believe Pam's issue is that WebWorks no longer makes EOLed product builds available for download. I'm not sure license keys are the problem.

However, if you're starting from scratch, I'd go with either MIF2Go from
omsys.com <http://omsys.com/> or RoboHelp, as in the Technical
Communication Suite. Both are strong and well-integrated. I prefer
MIF2Go for most projects because it's simpler for me to use (I'm a
config file kind of guy) and bulltproof once it's set up. And their
customer support is exemplary. But RoboHelp comes with fancier, spiffier
templates and it's designed to integrate well with Frame at the menu level.

I know MIF2Ggo and Robohelp have free eval versions available. I think
it's waning in popularity recently, but a number of people are big fans
of Flare, so that's a possible third avenue to go down, although that's
more of an authoring package rather than a conversion tool to pull
content from Frame.

All excellent tools. I will point out that we've been working really hard to make ePublisher a great tool for single-sourcing both your content and your design. I'd just ask that you compare our latest, greatest ePublisher 2010.2 against current MIF2Go, RoboHelp, and Flare packages.


Ben Allums
[email protected]
512-381-8885
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