Hi Patrick, I just wanted to point out that the enhanced version of RoboHelp 7 
in the Technical Communication Suite enables you to live link your FrameMaker 
documents and books in the same way WebWorks allows you to, so you may want to 
look into that if you have some time.

There's a link in my last blog post where I talk about what's new in our latest 
Suite and on slide 3 of the recording, there's a link to another recording 
where I go over exactly how you can natively reuse FrameMaker documents in 
RoboHelp.  The link to my blog is listed below my email signature.

For what's worth, I worked for WebWorks for about three years and they are 
great people and I have also had a lot of great conversations with Jeremy from 
Mif2Go, so either way you go, you'll be working with great folks.


RJ J?cquez
Senior Product Evangelist
Adobe Technical Communication Suite
Adobe eLearning Solutions

-----Original Message-----
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Patrick Fortino
Sent: Wednesday, September 17, 2008 11:50 AM
To: Jeremy H. Griffith
Cc: framers at lists.frameusers.com; Callie Bertsche
Subject: Re: ePublisher Pro vs. other generated online help

<RANT>First let me say that I think that ePublisher licenses are
highway robbery. For example, they do not allow you to upgrade from an
older version; instead, you pay the full price.  I had webworks
publisher pro, or whatever the version was before epublisher. No
upgrade path for that because I did not upgrade when epublisher came
out. I'd like to know what software planet webworks operates on,
because I have NEVER bought ANY software that did not have an upgrade

Also, webworks support will cost you plenty. NOTHING is free. Example,
even though we bought two new licences and had difficulties installing
it on one of our machines, Webwork offers NO support for this. This
really pissed me off, especially since it turns out that my install
problems were due to their poor documentation (there was no mention
that you could only have one version of frame installed. I wasted a
complete day getting the install to work).

Their documentation is almost worthless. It's essentially a functional
spec; eg, this function does this, this function does that, etc. There
is very little "How To" help in the so-called "help" file. And to make
it even worse, they don't even have a forum where you can post
questions; you have to go to the yahoo webworks group which is
supported by some very kindly webworks users.</RANT>

However, now that you know my opinion of Webworks as a company, I will
admit that the new epubisher a pretty nice tool. I had a hard time
getting used to the new interface, but once I did, it converted my fm
books pretty flawlessly. With Webworks Publisher, I would have to do
extensive template modificaitons to get the html output to look the
way I wanted it to look. But with epub, the output was almost perfect
without any mods. And it was VERY EASY to set up a multi-volume help
project (one with many different books). Because I was helping to set
up this project for users who beginner frame  and webworks users, ease
of use was VERY important.

epub is also much faster than wwpub pro at converting fm books. A real
plus when you are developing a new project and need to generate output
many times a day.

One of the best things about epub, compared to robo help is that it
uses your frame docs as the source. Last I checked, robo help still
only uses the frame docs to import the project. Once imported, you
have two content sources: robo help and frame.

I haven't use flare so can't comment on it.

I tried mif2go; it can almost do what epub can do, but requires a LOT
more mucking around in the code. If price is your bottom line, it
might be worth looking at. But I'd be willing to bet that if you keep
track of your hours learning mif2go versus epub, the cost difference
would be negligible.

So that's the sad story. Because webworks is the only game in town,
they can get away with their Draconian licensing practices.

Pat Fortino

- Web Sites
- Technical Writing
- Editing
- Desktop Publishing

Get Firefox, a Safer, Faster, and Better Browser

On Sep 12, 2008, at 9:47 PM, Jeremy H. Griffith wrote:

> On Fri, 12 Sep 2008 14:58:51 -0700, "Callie Bertsche"
> <c.bertsche at tecplot.com> wrote:
>> - Have other products sharpened their competitive edge since our last
>> tool decision (a few years ago)? For instance, comparisons with
>> MadCap
>> or Flare?
>> In considering a new product, I know immediately I value the
>> following:
>> - Dynamic connection with FrameMaker documents (ability to rescan/
>> update
>> files in help project file)
>> - Ability to set variables and conditions or pass them through from
>> the
>> document, in a user-friendly manner, when building the help
> You might look at Mif2Go, if you haven't lately.  It does both of
> those things, and in fact everything that ePP does with FrameMaker,
> and more.  (ePP can also process other XML sources, and Word source
> docs, which Mif2Go does not; we're FrameMaker-only).  Mif2Go is also
> a lot more affordable, way faster, and we think produces better
> output.
> Try the free unlimited demo, and see for yourself:
>  http://www.omsys.com/dcl/download.htm
>> Thanks for any "help" on the help anyone has time to give!
> HTH!
> -- Jeremy H. Griffith, at Omni Systems Inc.
>  <jeremy at omsys.com>  http://www.omsys.com/
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