I'm wrestling with this one on behalf of a remote colleague...

He's just upgraded from FrameMaker 6 to FrameMaker 7.1 on Win XP-Pro SP3. After 
doing so, he finds that all his Zapf Dingbats characters are rendering as 
plaintext, even though the Character Designer says that the font is Dingbats, 
as expected.

I'm on Mac and don't have enough experience of Windows FrameMaker installations 
to fox this out. If he sends me a sample document, the Dingbats appear 
correctly in FrameMaker 7.1 for Mac. Both of us see what would be expected in 
the Character Designer.

Is this some Windows thing, perhaps?

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