Also, did you walk through the online trouble-shooting stuff at
http://kb2.adobe.com/cps/408/kb408336.html ?


Art Campbell
         art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
                                                     No disclaimers apply.
                                                              DoD 358


On Wed, Nov 11, 2009 at 10:25 PM, Spectrum Writing <
info at spectrumwritingllc.com> wrote:

> I carried out a windows restore and reinstalled TCS2. Adobe Captivate, RH,
> and Photoshop are fine. FM9 and RH9 give me that infamous AMT licensing
> subsystem failed problem. I have DONE EVERYTHING as per Adobe's website/KB
> -
> flex manager services restart, license recovery download, deleting the
> cache, and nothing -and many of you emailed many, many helpful solutions
> and
> links and I so appreciate that - Thank you!!!!
>
>
>
> RIGHT SMACK IN THE MIDDLE OF SUPPORT (AFTER 30 MIN) OF WAITING, I GET
> XFERRED AND DISCONNECTED DURING THE XFER  AND SINCE IT'S AFTER ADOBE
> SUPPORT
> HOURS, NEED I SAY MORE?
>
>
>
> I will say this - ADOBE SUPPORT SUCKS!!! and as much as I love FM, etc.,
> all
> of the techs (save one - the one who was helping right as I got
> disconnected) were barely understandable and one was downright rude. And
> after long, interminable holds, all they could do was parrot back my
> problem
> to me and suggest everything that I had already tried. How's that for help?
> NOT!!!
>
>
>
> Now, after wasting damn near a whole day on this, I get to start all
> friggin' over again - on hold, getting transferred.  God help me, if I had
> another choice that was economically feasible for me at this point, I would
> so go there but OLH like NOW was a must for several clients and WWP is not
> feasible and RH8 was the version available for me now - I had no other
> older
> versions of RH in my stash!
>
>
>
> And FWIW, if you google this problem, it's all over the boards - and the
> problem starts for no apparently consistent reason.
>
>
>
> Back to square one tomorrow.
>
>
>
> TVB
>
>
>
>
>
>
>
> Tammy  Van Boening
>
> Owner/Principal
>
> Spectrum Writing, LLC
>
> www.spectrumwritingllc.com
>
> info at spectrumwritingllc.com
>
>
>
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