On Thu, Sep 24, 2009 at 1:09 AM, Remko Kloosterman <[email protected]>wrote:
> Hello Michael, > > > > Do you still want to follow up on this? I’m having difficulty gathering the > old stuff in an understandable form. Also, it looks like the open source ACD > Spice Telephony by Andrew Thompson can do just what you might need. > > I had totally forgotten about Andrew's stuff! Unless people want to build their own 100% community/free/DIY version of a skill-based ACD then I say let's all play with SpiceCSM and help improve it. -MC
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