[EMAIL PROTECTED] writes: >The thing is Apple is so confident that their equipment is so easy to work >with, they forget about the little details little "advanced troubleshooting" >(is there such thing in the Apple website???) not that I know of. Well I >think there's not such thing in any computer tech support website. I wish >Dan was reading this, and give his opinion.
Like most companies, Apple provides as much technical support as they must. When I was a Mac manager, I found sites such as MacFixIt and MacInTouch invaluable, along with the Low End Mac email lists and the stellare Mac-Mgrs email list. The best support comes from users, not corporations. That's true whether you're into computers, audio equipment, cars, or cameras. The users so often know more than the technicians and programmers and help desk folk. The beauty of the Mac is the community that springs up to support people, along with the handful of people who can dig to the root of the problem and discover design flaws, program glitches, etc. -- Dan Knight, president /"\ ASCII Ribbon Campaign Cobweb Publishing, Inc. \ / No HTML/RTF in email http://cobwebpublishing.com X No Word docs in email / \ Respect Open Standards! <http://maccentral.macworld.com/news/9910/27.deb.shtml> -- G-List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- We have Apple Refurbished Monitors in stock! | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-List list info: <http://lowendmac.com/lists/g-list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
