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Very Informative! Thanks
----- Original Message -----=20
From: Neal Stuntz=20
To: [EMAIL PROTECTED]
Sent: Friday, September 27, 2002 7:22 PM
Subject: Re: [brlug-general] A hello from a new member.
Brad, =20
When your modem goes off-line, it is from one of, in most cases, 3 =
things.
1) You had some channels added to your digital cable box, or a =
service changed on your account ( late bill, paying more than what you =
needed to, adding services, etc... ). All of these require a 'refresh' =
of your account, and in that process your modem might not get =
provissioned correctly. When this happens, you can call and they can =
reprovision your modem, and your back on-line.
2) Your tech was a dumbass and didn't check the levels of your =
modem. This can be checked on ALL Motorola Surfboard, Toshiba 2000/2200 =
series, ALL Linksys, and ALL DLink modems at anytime. Just open up your =
webbrowser and type in http://192.168.100.1 , then click on the Signals =
link, and make sure your Upstream 'power level' is between the range of =
30 dB, and 52 dB, if your in that area, you should never drop offline =
due to a wiring issue in your house, or at the tap (place where your =
cable hooks up to Cox's system). If you are below 30dB or above 52dB, =
but over 28dB and under 58dB you are in an 'acceptable' range, but not =
perfect. if you are in any other lvl range your running at 'max power' =
and you have wiring issues in the house, and you need to get Cox out to =
fix it, or the tap is putting out a low signal, and Cox needs to fix it =
;). Also, if you have a Toshiba 1xxx series modem, you can set your =
local IP to 192.168.100.2 subnet 255.255.255.0 gateway 192.168.100.1 , =
and you can then connect to your modem and check your levels.
3) Area outage, technicaly known as a 'Node-outage', this is =
when a whole node goes out, the nodes in baton rouge are A, B, C, D, E, =
F, G, H, I, J, K, M, X. and underneith each one is a number ( example: =
A-30, E-22, G-12 ), what those numbers mean is how far from the main =
point of the node you are, so if you are A-30, you are 30 taps away from =
the source of the node, you can look on your work order ( yellow copy =
left with you ), to see what node your in, it in the top right cornor =
section. When this happens, a feeder line got chewed up, or something =
damaged it, or an amplifier went out, and your power level jumps to =
60dB, because there is no good signal. make since? example: user on =
A-30 isn't working, but A-25 is working, that means an amp, or a feeder =
line, or even a tap, went bad between A-25 and A-30. These, all you can =
do is call and bitch and moan until it gets fixed. heh.
hope that answered your question. some things are probably off a =
little bit, but that's the gist of it all.
Neal
3) =20
Brad Bendily wrote:
So Neal,
My modem was down for about 5 days last week. Do you know why?
None of the techs on the phone seemed to know, they kept wanting to send
a tech out to look at my modem. But then all of a sudden they found out=20
something was wrong in the Baton Rouge, O'Neal lane area and they =
canceled
my tech call and fixed the problem. If you don't mind telling me?
I'm just curious.=20
Thanks
Brad B
On Wednesday 25 September 2002 02:28 pm, Neal Stuntz wrote:
=20
Doug:
I am the creator of mass unstable bandwidth. I...install cable
modems for cox.
=20
_______________________________________________
General mailing list
[email protected]
http://host19.nocdirect.com/mailman/listinfo/general_brlug.net
=20
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<META http-equiv=3DContent-Type content=3D"text/html; =
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<DIV><FONT face=3DArial size=3D2>Very Informative! =
Thanks</FONT></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style=3D"FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV=20
style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>=20
<A [EMAIL PROTECTED] href=3D"mailto:[EMAIL PROTECTED]">Neal Stuntz</A> =
</DIV>
<DIV style=3D"FONT: 10pt arial"><B>To:</B> <A =
[EMAIL PROTECTED]
href=3D"mailto:[email protected]";>[email protected]</A> </DIV>
<DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Friday, September 27, =
2002 7:22=20
PM</DIV>
<DIV style=3D"FONT: 10pt arial"><B>Subject:</B> Re: [brlug-general] A =
hello from=20
a new member.</DIV>
<DIV><BR></DIV>Brad, <BR> When your =
modem goes=20
off-line, it is from one of, in most cases, 3=20
things.<BR><BR> 1) You had some =
channels=20
added to your digital cable box, or a service changed on your account =
( late=20
bill, paying more than what you needed to, adding services, etc... ). =
All of=20
these require a 'refresh' of your account, and in that process your =
modem=20
might not get provissioned correctly. When this happens, you can =
call=20
and they can reprovision your modem, and your back=20
on-line.<BR> 2) Your tech was a =
dumbass=20
and didn't check the levels of your modem. This can be checked =
on ALL=20
Motorola Surfboard, Toshiba 2000/2200 series, ALL Linksys, and ALL =
DLink=20
modems at anytime. Just open up your webbrowser and type in <A=20
class=3Dmoz-txt-link-freetext=20
href=3D"http://192.168.100.1";>http://192.168.100.1</A> , then click on =
the=20
Signals link, and make sure your Upstream 'power level' is between the =
range=20
of 30 dB, and 52 dB, if your in that area, you should never drop =
offline due=20
to a wiring issue in your house, or at the tap (place where your cable =
hooks=20
up to Cox's system). If you are below 30dB or above 52dB, but over =
28dB and=20
under 58dB you are in an 'acceptable' range, but not perfect. if =
you are=20
in any other lvl range your running at 'max power' and you have wiring =
issues=20
in the house, and you need to get Cox out to fix it, or the tap is =
putting out=20
a low signal, and Cox needs to fix it ;). Also, if you have a =
Toshiba=20
1xxx series modem, you can set your local IP to 192.168.100.2 subnet=20
255.255.255.0 gateway 192.168.100.1 , and you can then connect to your =
modem=20
and check your levels.<BR> 3) =
Area=20
outage, technicaly known as a 'Node-outage', this is when a whole node =
goes=20
out, the nodes in baton rouge are A, B, C, D, E, F, G, H, I, J, K, M, =
X.=20
and underneith each one is a number ( example: A-30, E-22, G-12 =
), what=20
those numbers mean is how far from the main point of the node you are, =
so if=20
you are A-30, you are 30 taps away from the source of the node, you =
can look=20
on your work order ( yellow copy left with you ), to see what node =
your in, it=20
in the top right cornor section. When this happens, a feeder =
line got=20
chewed up, or something damaged it, or an amplifier went out, and your =
power=20
level jumps to 60dB, because there is no good signal. make =
since?=20
example: user on A-30 isn't working, but A-25 is working, that means =
an amp,=20
or a feeder line, or even a tap, went bad between A-25 and A-30. =
These,=20
all you can do is call and bitch and moan until it gets fixed.=20
heh.<BR><BR>hope that answered your question. some things are =
probably=20
off a little bit, but that's the gist of it=20
all.<BR><BR>Neal<BR> 3)=20
<BR><BR>Brad Bendily wrote:<BR>
<BLOCKQUOTE [EMAIL PROTECTED] =
type=3D"cite"><PRE wrap=3D"">So Neal,
My modem was down for about 5 days last week. Do you know why?
None of the techs on the phone seemed to know, they kept wanting to send
a tech out to look at my modem. But then all of a sudden they found out=20
something was wrong in the Baton Rouge, O'Neal lane area and they =
canceled
my tech call and fixed the problem. If you don't mind telling me?
I'm just curious.=20
Thanks
Brad B
On Wednesday 25 September 2002 02:28 pm, Neal Stuntz wrote:
</PRE>
<BLOCKQUOTE type=3D"cite"><PRE wrap=3D"">Doug:
I am the creator of mass unstable bandwidth. I...install cable
modems for cox.
</PRE></BLOCKQUOTE><PRE wrap=3D""><!---->
_______________________________________________
General mailing list
<A class=3Dmoz-txt-link-abbreviated =
href=3D"mailto:[email protected]";>[email protected]</A>
<A class=3Dmoz-txt-link-freetext =
href=3D"http://host19.nocdirect.com/mailman/listinfo/general_brlug.net";>h=
ttp://host19.nocdirect.com/mailman/listinfo/general_brlug.net</A>
</PRE></BLOCKQUOTE><BR></BLOCKQUOTE></BODY></HTML>
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