Brad:  
    Not a problem, glad I could help.  

For more information on how all this works, visit this link, it's 
Charter, not Cox, but it's still the same type of network.

http://charterpipelinentx.net/adb1.html

Brad Bendily wrote:

>Perfect! That's all I ever wanted from tech support. All of that makes
>perfect sense! I never looked in to how to connect to the modem, but 
>I'm glad to know that. Thanks! 
>
>I appreciate your candor in your explanation. I think my issue must have
>been one of the latter points. Good to know.
>Thanks
>  
>



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