Neal,
You are THE MAN!!
Hopefully, I won't need the help but if I do I'll get in touch with ya
and I'll make sure to have pizza delivered!
I live around the Greenwell Springs/Pride area and have actually had
very good service since I've been here....about a year.  I did have a
new cable run from my house to the box in the yard and ever since then
its been smooth sailing.
Thanks again,
Cleve


On Sat, 2002-10-12 at 12:13, Neal Stuntz wrote:
> Cleve,
>     If you buy the modem FROM COX, they will honor the warranty, and if 
> you have an issue with the modem, they will swap it out.  Also, if your 
> having issues with your modem, just email me, and i'll try and run out 
> there sometime, and i'll make sure your wiring is good. A lot of techs 
> just get the modem online and leave.  They don't look into packet loss, 
> slow connection, etc.. all of which are 99% of the time wire issues in 
> the house.  
> 
> Let me know,
> 
> Neal
> 
> 
> Cleve Allison wrote:
> 
> >Very good advice....I'll be here a while so I think I'll buy the modem.
> >Cleve
> >
> >
> >
> >On Sat, 2002-10-12 at 11:48, Brad Bendily wrote:
> >  
> >
> >>My suggestion for buying or not buying the cable modem is this:
> >>
> >>1. If you are going to be in your same 
> >>location for more than 1 year, then buy the modem.
> >>They cost around $100. If you rent then after 10 months at $10 
> >>a month for the cable modem rental then you'll have paid for the
> >>purchase. The down side here is that if your modem breaks
> >>you don't get a new one for free. Whereas if you're renting then 
> >>you'll get the new modem for free. My Toshiba PCX2200 I found
> >>out has a 5 year warranty. But how many hoops will you have to 
> >>jump through to find out that the modem is bad and try to get 
> >>Toshiba to replace it??? or any company for that matter.
> >>If you aren't renting the modem then Cox may blame any problems
> >>on the modem and claim they can't help you.
> >>
> >>2. If you might move locations in 6 months or you thing that
> >>in 6 months you might try DSL then it may be best to just keep
> >>renting your cable modem. And with the rental you get Cox's
> >>full support of the modem and a "theoretical" replacement anytime
> >>policy. (That's my theory.) 
> >>
> >>
> >>If you buy the modem then you do have the possibility to sell the 
> >>modem on eBay at some later time.
> >>
> >>I had cable service when it was [EMAIL PROTECTED] I didn't buy the modem 
> >>then, but I had service for about 1.5 years. Then i moved and had
> >>to get new service. It was cheaper to get "new" service rather
> >>than "move" the old service. Which to me doesn't make since. I had
> >>to pay $5 or something to keep my existing email accounts in tact.
> >>That doesn't make since to me. It's just laziness on Cox's part.
> >>I manage a network, I know what it takes to keep an account in tact.
> >>
> >>I decided to buy the modem this time around. I save $10 a month, and
> >>hopefully I'll be here more than 1 year. It should pay off then.
> >>When I'm done with the cable modem then hopefully I can sell it on
> >>eBay without much loss.
> >>
> >>Plus I qualify for the GeauxBox. It's a collaboration Cox is doing 
> >>with LSU. Basically you get a $10 a month discount on internet 
> >>cable service. It's a good deal.
> >>
> >>
> >>
> >>That's my 2 cents.
> >>
> >>-- 
> >>Brad Bendily - CNA
> >>
> >>On Sat, 12 Oct 2002, Cleve Allison wrote:
> >>
> >>    
> >>
> >>>Brad, I'm not sure if they will swap it out or not.  But I'm thinking
> >>>about buying one possibly.
> >>>Cleve
> >>>      
> >>>
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> >>    
> >>
> >
> >
> >
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