Pretty sure.
BT didn't know about her existing broadband connection, as it was on a
separate SoGEA line. Nothing happened at her end. Same old phone, same
cable, so it is still analogue all the way back to the exchange.
The only change seems to be the need to add the area code even for a
local call. I think this may be something they are doing for vulnerable
people and are keeping very quiet about it, as installing a broadband
line and a UPS-enabled router with all the wiring changes that would be
needed for a house with multiple handsets, and medical alerts / redcare
/ etc, would be way to disruptive and expensive.
I was also talking to a freelance engineer who works for OpenReach, and
he tells me that the company he does his work for have just have their
analogue support / install contract renewed for another two years.
Regards,
Marco
On 16/03/2026 10:39, Christopher Currie wrote:
Marco, was this definitely a conversion to VOIP and not SOTAP? Did she
already have a broadband fibre connection?
Christopher
On 16/03/2026 10:06, Marco van Beek via GLLUG wrote:
Not true.
BT converted my mum's phone line. They warned, and gave a date, and
some instructions about no longer being able to dial a local number
without the area code, but they did it unasked.
Regards,
Marco
On 16/03/2026 09:59, Chris Bell via GLLUG wrote:
Your analogue phone number will not be converted to VOIP unless you
specifically request that, in advance, because it takes around two
weeks.
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