On Mon, 16 Mar 2026 at 10:41, Marco van Beek via GLLUG <[email protected]> wrote: > On 16/03/2026 10:31, James Dutton via GLLUG wrote: > > I don't really understand the problem people have with switching from > > analogue phone to VoIP. > The main issue is with older people who cannot easily adapt to new > technology, and use their telephone lines for other things, like medical > alerts. Those lines MUST be up 24/7, so you cannot do it properly from > the router without a built in UPS, which very few, if any, ISP's will > provide. Plus you are going from a £12 (ish) phone line to a £30 (ish) > broadband line, for a household that might not even have a computer. > > My mum is 95, and can longer cope with the continual OS changes and > website updates, so having used a computer for 40+ years, she has given up. > > Does that help you understand the problem? >
For vulnerable people, i.e. people with medical alert systems that use old analogue phones. They need to inform BT about that ahead of time. BT handles things differently for those special cases, once it knows who they are. -- GLLUG mailing list [email protected] https://mailman.lug.org.uk/mailman/listinfo/gllug
