As Marko says, it's the CRM's responsibility to integrate with your e-mail, not the other way around. There are thousands of different e-mail systems/servers you could be using for e-mail, maybe even several of them that you do (between your employees being on bellsouth, or time-warner, or yahoo, or hotmail/outlook.com); but only a few protocols that would be used to communicate with e-mail systems (primarily POP and IMAP). If your CRM supported one or both of those, your problems would be solved.
I looked, but I can't find a CRM made by Google, so I'm not sure what you're referring to, nor am I aware of very many apps that Google charges for. Their typical model is to provide service for free, with advertising, and have the advertisers foot the bill for service. In fact, the only paid Google services I can think of, are basically you paying to remove the ads. Lastly, both the Google Apps marketplace ( http://www.google.com/enterprise/marketplace/categoryHome?categoryId=3&orderBy=rating) and Chrome Web Store ( https://chrome.google.com/webstore/category/app/74-sales-and-crm) have extensive CRM listings, so I have a hard time imagining that all of these systems have the same fault; which according to many people on this thread is fatal. On Wed, May 22, 2013 at 3:25 AM, Jeremy Nicholls <[email protected]>wrote: > Can it really be true? I was looking for how to auto-BCC outgoing emails > from Gmail, but it never occurred to me that this feature might not be > available. Bizarre. Maybe there is some commercial reason why Google don't > want me to be able to sync easily to our CRM systems - maybe they would > prefer me to pay for a Google CRM App. > > -- > You received this message because you are subscribed to the Google Groups > "Gmail-Users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/gmail-users?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
