I have the same problem with the same error code (10407). I also have the Treo 700p. I double checked with the onscreen keyboard as well - my ID is in only once (my Goosync ID is JarsfoClay).
I have an IP connection - it's working fine with Softick. What need I do? Thanks, - Jeremy On Jun 12, 7:26 am, Stuart - GooSync Support <[EMAIL PROTECTED]> wrote: > Hi, > > To reiterate my email from earlier, the data sent from your device > indicates that the username has been entered twice. The exact username > sent to us by the client is: > > mernbrown > mernbrown > > This doesn't match your username so the GooSync server cannot > authenticate you. > > We suggest you view the username data on your device using the Palm OS > on-screen keyboard so you can see the data as the GooSync client does. > This way you can remove the duplicate username to allow you to > synchronise. > > On Jun 8, 4:37 am, mernbrown <[EMAIL PROTECTED]> wrote: > > > Stuart, > > > I apologize if this reply ends up showing up twice--I sent two replies > > earlier this evening but I must have hit the wrong send button... > > > Anyway, I went into the Client and my user name was only typed in > > once--but just to be sure, I retyped it. Is it somehow staying in the > > memory, without the duplicate names being visible? I tried an erase > > stroke with my stylus. > > > I also changed my GooSync password (on the Client and the login of the > > website) because it was the same PW I use for Google (although the > > user names are different). That didn't make a difference either. > > > I'm wondering if I need to looking at changing something under the > > options on the Client Settings next to "SyncML Server URL or "Calendar > > sync options"?? Those are about the only things I haven't done > > anything to.... > > > I really want this to work. Are there any other possible solutions? > > > Marian > > > On Jun 4, 3:03 am, Stuart - GooSync Support > > > <[EMAIL PROTECTED]> wrote: > > > Hi, > > > > I've checked your log files and they show that you had a couple of > > > authentication failures. One was because the Google authentication > > > failed (need to check the details on the My Google page of GooSync), > > > and one failed because of an invalid password on your device (need to > > > ensure the login details on your device are the same you use toaccess > > > your GooSync account). > > > > However, the most recent sync was recorded as successful. Are you > > > still experiencing the problem now? > > > > On Jun 2, 8:32 pm, trijohnd <[EMAIL PROTECTED]> wrote: > > > > > I want to echo theACCESSDENIEDerror message I'm now getting. > > > > > I have used goosync sucessfully with a google hosted email account for > > > > the past 6+ months and goosync has worked great. About 3 weeks ago I > > > > started to get theACCESSDENIEDerror message. I had not changed any > > > > settings whatsoever. Literally one day it worked, and the following > > > > day it did not. > > > > > I have gone in to "change" my user account info so that it is grabbing > > > > the right account, and I it appears successful. When I try to sync, > > > > however, with myTreo700p, I get theACCESSDENIES. > > > > > thanks, > > > > > trijohnd > > > > > On May 26, 2:26 am, mernbrown <[EMAIL PROTECTED]> wrote: > > > > > > I'm yet another one getting theaccessdeniedmessage. I just > > > > > installed GooSync on my Palm TX and I'm using an iMac and Mark/Space's > > > > > Missing Sync. My GooSync usernname is mernbrown. Tells me on My > > > > > Google that the authentication was successful but I did notice that > > > > > the box is checked for password authentication (which I don't want), > > > > > but it's grayed out so I can't uncheck it. I'm wondering if the > > > > > problem has something to do with the Mac OS not being supported. I > > > > > couldn't find anything about that on your site. Thanks, in advance, > > > > > for your help. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
