Hi Stuart,

It reads:
Show Sync for Calendar
Failed: Access denied (10407)
Device: add 0, upd 0, del 0 items
Server: "  "
Errors: device 0, server 0
Received 0/ Sent 0 bytes

The log is identical for each attempted sync (except for the date/time
stamp).

Any clues?

Marian


On Jun 4, 3:01 am, Stuart - GooSync Support
<[EMAIL PROTECTED]> wrote:
> Hi,
>
> This issue shouldn't be caused by using it wirelessly on a Mac. As
> long as the GooSync client can establish a valid IP connection then
> you should be able to connect and synchronise with the GooSync server.
>
> If you view the log file inside the GooSync client on your device what
> does it say for each failed sync? Are there any particular error codes
> listed?
>
> On Jun 2, 7:57 pm, mernbrown <[EMAIL PROTECTED]> wrote:
>
> > Thanks for your reply.  I have double-checked my GooSync user id and
> > and password and checked my Google ID and password.  Google has
> > authenticated my GooSync account.  When I hit the Start button on my
> > Palm T/X it opens up  wireless IP connection and connects but after
> > that I get theAccessDeniedcode.  I ask again if this is because I'm
> > using a Palm T/X with a Mac OS.  I can't use Softick b/c it's only for
> > PCs.  Any other thoughts?  I feel like I'm "almost" there but I can't
> > get over this final hurdle.
>
> > Marian
>
> > On May 27, 7:17 pm, Wai <[EMAIL PROTECTED]> wrote:
>
> > > Hi
>
> > > I have checked your sync logs and there is no activity for your user
> > > id
> > > which usually means that you have entered the incorrect
> > > GooSync credentials on the GooSync client or you cannot
> > > establish a connection to the GooSync server.
> > > Please double-check you have entered the correct GooSync
> > > user id and password on your device and
> > > then check if you can establish an IP connection.
> > > You may need to use a 3rd party software such as Softick for your Palm
> > > TX.
>
> > > Palm OS configuration instructions 
> > > :-http://www.goosync.com/PalmClientInstall.aspx
>
> > > If you want to change your Google settings
> > > on the My Google page select the Delete My Google settings button.
> > > For users with a Google personal account they should authorize with
> > > Google using the Authorize button.
> > > If you have a Google hosted or Premier Apps accounts you must use
> > > password authentication and enter your hosted account/Premier Apps
> > > credentials.
>
> > > Wai
> > > [GooSync/Toffa]
>
> > > On May 26, 7:26 am, mernbrown <[EMAIL PROTECTED]> wrote:
>
> > > > I'm yet another one getting theaccessdeniedmessage.  I just
> > > > installed GooSync on my Palm TX and I'm using an iMac and Mark/Space's
> > > > Missing Sync.  My GooSync usernname is mernbrown.  Tells me on My
> > > > Google that the authentication was successful but I did notice that
> > > > the box is checked for password authentication (which I don't want),
> > > > but it's grayed out so I can't uncheck it.  I'm wondering if the
> > > > problem has something to do with the Mac OS not being supported. I
> > > > couldn't find anything about that on your site.  Thanks, in advance,
> > > > for your help.


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