Greg Twyford wrote:
Using the ACIR website is inefficient and tedious anyway, so why persist?
I'll tell you why!!
If you use MD2, possibly MD3, there are several practice management
software packages, including [ugh] Pracsoft and CompuDoc, as well as
others, that allow the transmission of ACIR data via Online claiming.
We had been busily recording in MD2 and since late last year in MD3 all
immunisations that we give and also those that the parents tell us have
been given previously. Until last week, we had assumed that Medical
Director and Pracsoft were transmitting via Medicare Online Claiming the
details of all immunisations that we had recorded. We thought that we
were making sure that our child patients' immunisation histories were
being brought up to date. We thought that we were being good doctors.
Then...last week we set our new practice nurse to work on sorting out
what had happened with some immunisations whose details would not go
through the Medicare Online Claiming system. One thing led to another,
the Division's immunisation coordinator spent some hours with our nurse,
phone calls were made, an email sent to HCN support and we have now
received from HCN the following information:
"Medical Director 3 and Pracsoft only sends the current Immunisations
and doesn't do catch ups. To do catch ups you need to print off the list
of immunisation and send in manually to ACIR or they can be logged by
the ACIR web site and claimed that way.
Current Immunisations are indicated by the Arrow in the image below."
The image showed what users of Medical Director see in the child
immunisation screen, with the set of vaccines currently due highlighted
by a green arrow.
So, it turns out to complete a child's previous immunisation history, we
are expected to:
1. Enter the details into our Medical Director software;
AND
2. Go online to the ACIR (and use Microsoft Internet Explorer and not
Firefox) and enter those details again there.
We are not happy about this. I am writing to HCN to ask for the reason
why details of vaccines given previously are not being transmitted to
the ACIR. If the explanation is that the ACIR may already have a record
of some or all of these previous immunisations having been given, then I
say that the ACIR can just ignore the redundant information from us.
However, if it happens that the ACIR has not previously been informed
of the previous immunisations, at least we are now telling it.
--
Oliver Frank, general practitioner
255 North East Road, Hampstead Gardens, South Australia 5086
Phone 08 8261 1355 Fax 08 8266 5149 Mobile 0407 181 683
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