On Oct 1, 2010, at 4:41 PM, Kristen wrote:
> If I search for "growl disk image", the first hit I get is how to
> INSTALL growl ("Growl - Installing Growl - 2:11pm
> Everything you need to start using Growl, including some extras and
> scripts that we will detail later, are included in a disk image. ...")
Fair enough; I didn't ask you to search for that, though I can see that you
would. Searching for just "disk image" gives you, as the first hit,
Wikipedia's Disk Image page, and as the second hit, "Apple Disk Image," which
clearly explains what a disk image is.
All irrelevant. We don't want our steps to require computer literacy, nor
should they require that you Google terms and look things up on Wikipedia to
understand them.
> Yes, if I had not "uninstalled" Growl via a 3rd party, I would
> certainly be able to follow your "quite specific explanations and
> instructions", but I am in a different category - your "quite specific
> explanations and instructions" do not apply to me.
If you uninstalled Growl via a 3rd party (assuming that 3rd party actually has
a working uninstaller) it would, by definition, be uninstalled, unless you are
using an application that will be reinstalling Growl automatically. These
applications are described on that page. If Growl is being reinstalled and you
do not have those applications, then it's possible there is some new, badly
behaved app out there. We would like to know about it if so we can do our best
to address it.
> To answer your question about what you could change, I would suggest
> you make the uninstaller something that could be downloaded unbundled
> from the "disk image" (assuming that means your program) and put a
> link to that right next to those big bold red letters.
I agree.
Chris or Peter, could you give me access to (or point me to) the Growl web
repository? I'll take care of this early next week.
Cheers,
Evan
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