On Oct 1, 2010, at 5:39 PM, Evan Schoenberg, M.D. wrote:

> On Oct 1, 2010, at 5:26 PM, Kristen wrote:
> 
>> Thank you for listening and taking me seriously.
>> 
>> Yes, having to do a google search for terminology is very irritating.
>> Though I did not know what a "disk image" is, I am able to code in
>> html, have built flash websites, and am, in general a decently
>> educated computer user.  So, if I am having trouble, I shutter to
>> think what my mother (or any of the other basic computer users out
>> there) would do if faced with the exasperating growl pop-ups.  She
>> would have NO idea what to do.  If you REALLY want to help people -
>> make it as easy as possible.  Make "uninstall growl" one of the
>> download options.  Put the uninstaller download at the top of this
>> page (http://growl.info/thirdpartyinstallations.php).  I think my mom
>> would be able to figure that out... assuming she'd think to go to your
>> website.  
> 
> My planned changes to the thirdpartyinstallations page are to do pretty much 
> this:
>  - Move the uninstallation instructions to the top.  Something along the 
> lines of:
> 
> "You're here because Growl was installed without your permission. We're as 
> upset about that as you are.  Read on to learn more about what happened and 
> who is most likely responsible, but first, here are the step-by-step 
> uninstallation instructions."
> 
>  - Change the uninstallation download link to be to the uninstallation 
> script, directly, with no other download required and no intermediate step 
> (besides decompression of the downloaded script, which generally will happen 
> automatically).


I added these changes. It probably needs cleanup, but this is just meant to get 
us started.

Kristen this is meant for you as well. Please review: 
http://growl.info/contact.php and http://growl.info/thirdpartyinstallations.php

What needs to be modified to make this easier?

Chris

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