Hello Brenda. It seems that based on your description that the problem might have to do with the upgrade of Window-Eyes on this machine, or maybe even the usb drivers for the Triple Talk Synthesizer. Have you tried to reinstall the drivers of the Triple Talk from it's CD? You might need to remove the usb drivers first from the device manager. Secondly, if things seem to be snappier on an older machine with a different synthesizer, this is further proof that something is either not installed right on your faster machine or that something needs to be reinstalled.

If you disable some programs you mention like the anti-spy ones do they make a difference? Perhaps there is an allow list and it has not been updated to allow components of Window-Eyes to run.

Good luck and let us know the results.

Many thanks.

meadowlark77 said the following on 12/9/2008 2:01 AM:
Hello All,

I was so glad to receive my copy of Window-Eyes 7.01 this week. I like the way a lot has changed.

    But I'm having some major problems.

I installed it and it seemed to run just fine. It asked me to download some scripts to make applications run better and I did that.

I'm running Windows XP Pro with the latest Service Pack and all the updates. I have a Turtle Beach Montego DDl Sound card in here, too. I've got 3GB's of RAM. I run Internet Explorer 7 and all its updates are current.

Now, what seems to start happening is this. I'm using the TripleTalk USB for my default synthesizer. It's usually pretty responsive, but since this newest version of Window-Eyes, things have drastically changed. If I use Eloquence or DECTalk 32, I won't exactly have what's going on.

I cannot up or down arrow, left or right arrow, backspace or space with ease. If I go to my computer and start looking on drives or folders, it'll take forever to get there and then, you think you've highlighted something, and you've actually highlighted a file or folder above the one you want to do something with or below the one you want to do something with and you don't really know until you delete one and then you know.

The system will ultimately crash and basically, there's nothing we can do except to reboot. However, it's not like a normal crash. It seems that if you're downloading something, it'll continue to download if you let the system run, but no speech or any kind of reaction from the screen reader, whatsoever. Yesterday, this happened about five times.

    I scanned for viruses and found none. I'm running NOD32  Version 3.

I'm also running Spyware Doctor Version 6. Up to now, the only difference I could tell was that, when I installed Spyware Doctor Version 6, you couldn't just automatically go into a folder when you wanted to.

I, just for fun, installed Window-Eyes 7.01 on an older system running XP Home with all its hot fixes, Nod32, Internet Explorer 7 and all its fixes. The differences are this:

On the older system, my default synth is the DoubleTalk LT. The other difference is that I do not have Spyware Doctor installed in it. I have no problem on it, whatsoever, with Window-Eyes 7.01. It's a much slower processor. It's an AMD Athlon and on this system here is an Intel processor.

On this system, if I try and make the TripleTalk be quiet by hitting the control key to interrupt it, I cannot, but on the other system, if I do that, DoubleTalk LT will stop immediately.

Now, as I said, I don't exactly know how to write all this, but it's complicated, to say the least. If you can help, I'd appreciate it.

    Thanks, in advance.

Sincerely,

Brenda

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