Hi, Aaron, Brenda, and Everyone,
Aaron, is it possible that you folks at GW Micro could install the
free version of Spyware Doctor, to try and duplicate this problem?
Brenda, I thought your message was excellent, and you explained
everything very well. <smile> I saw nothing wrong with your subject
or anything you wrote. <smile>
I'm having some of the same issues, but not to the extent that you
are having, Brenda.
Is it possible that SpyWare doctor thinks that the WE scripts are virus's?
Just a thought, that's all.
Pat Ferguson
At 07:11 AM 12/9/2008, you wrote:
Brenda,
So does removing Spyware Doctor make any difference? Have you tried
re-installing the Triple Talk drivers? I use a Triple Talk USB here,
and have no problems under XP or Vista. I'm not, however, using
Spyware Doctor. If neither removing it, nor re-installing the TT
drivers solves the problem, then go into MSCONFIG, and uncheck
everything from loading at startup (except Window-Eyes if it's
there). Then reboot, and see if the problem goes away. That will
tell us more information that we need to diagnose the problem.
Aaron
meadowlark77 wrote:
Hello All,
I was so glad to receive my copy of Window-Eyes 7.01 this
week. I like the way a lot has changed.
But I'm having some major problems.
I installed it and it seemed to run just fine. It asked me to
download some scripts to make applications run better and I did that.
I'm running Windows XP Pro with the latest Service Pack and
all the updates. I have a Turtle Beach Montego DDl Sound card in
here, too. I've got 3GB's of RAM. I run Internet Explorer 7 and
all its updates are current.
Now, what seems to start happening is this. I'm using the
TripleTalk USB for my default synthesizer. It's usually pretty
responsive, but since this newest version of Window-Eyes, things
have drastically changed. If I use Eloquence or DECTalk 32, I
won't exactly have what's going on.
I cannot up or down arrow, left or right arrow, backspace or
space with ease. If I go to my computer and start looking on
drives or folders, it'll take forever to get there and then, you
think you've highlighted something, and you've actually
highlighted a file or folder above the one you want to do
something with or below the one you want to do something with and
you don't really know until you delete one and then you know.
The system will ultimately crash and basically, there's
nothing we can do except to reboot. However, it's not like a
normal crash. It seems that if you're downloading something, it'll
continue to download if you let the system run, but no speech or
any kind of reaction from the screen reader, whatsoever.
Yesterday, this happened about five times.
I scanned for viruses and found none. I'm running NOD32 Version 3.
I'm also running Spyware Doctor Version 6. Up to now, the
only difference I could tell was that, when I installed Spyware
Doctor Version 6, you couldn't just automatically go into a folder
when you wanted to.
I, just for fun, installed Window-Eyes 7.01 on an older system
running XP Home with all its hot fixes, Nod32, Internet Explorer 7
and all its fixes. The differences are this:
On the older system, my default synth is the DoubleTalk LT. The
other difference is that I do not have Spyware Doctor installed in
it. I have no problem on it, whatsoever, with Window-Eyes 7.01.
It's a much slower processor. It's an AMD Athlon and on this system
here is an Intel processor.
On this system, if I try and make the TripleTalk be quiet by
hitting the control key to interrupt it, I cannot, but on the
other system, if I do that, DoubleTalk LT will stop immediately.
Now, as I said, I don't exactly know how to write all this,
but it's complicated, to say the least. If you can help, I'd appreciate it.
Thanks, in advance.
Sincerely,
Brenda
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GW Micro
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