I have a booksense standard and I didn't lose any of my keys after the upgrade. I would assume this only happens with booksense xt users.

----- Original Message ----- From: "Raul A. Gallegos" <[email protected]>
To: "GW Info Discussion List" <[email protected]>
Sent: Sunday, December 26, 2010 9:21 PM
Subject: Re: upgrading the booksense firmware


Hello, I also lost my NLS and RFB&D authorization after the upgrade. Luckily I too keep the zip and kxo files handy. However I imagine that HIMS will be replacing many kxo files since a newer updated one is needed for NLS users who also want to take advantage of protected Openlibrary books. For any questions on this or on upgrading, folks should contact HIMS Inc at 512-837-2000 or via email at \[email protected].

Many thanks.

On 12/26/2010 11:58 PM, David Tanner wrote:
It wasn't nearly as difficult until this update.  And, after I updated
my unit I had to go back and reinstall the RFB&D and NLS authorization
keys too. Thankfully I still had the information and it only took me
about 15 minutes to do the whole thing including re-downloading the
RFB&D key. But, my guess is that there are going to be a lot of folks
very mad when they loose their keys and don't have a clue how to get
them back or the tech skills to get it done without help.

    ----- Original Message -----
    *From:* paul nobrega <mailto:[email protected]>
    *To:* [email protected] <mailto:[email protected]>
    *Sent:* Sunday, December 26, 2010 8:13 AM
    *Subject:* upgrading the booksense firmware

    I did not realise it was so complicated to update the booksense: so
    much simpler with the victor stream: just download the update, copy
    the file on the sd card and restart the stream...
    Paul


--
Raul A. Gallegos
GW Micro Technical Support Team
Voice 260-489-3671, Fax 260-489-2608
Web http://www.gwmicro.com
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