Amen to that. I've seen GW staff answer questions on weekends as well, which floored me because, well ok I'm a grad student I don't really get a break, but doing a tech support gig on the weekends really, that's service to me of the highest quality. To me that's a very good sign that the company really cares about their users. I've worked with the staff through several issues over several years and haven't had a bad experience to speak of. Have some issues been unresolvable? Yes. But that's how technology is. So in the words of whoever said the following line first, ya just can't please all of the people all the time.

Dave C. Bahr

On 4/27/2011 8:57 AM, Loy wrote:



Well, I am a faithful follower of the list and find that questions are answered 
on a regular basis, I've even seen the owner Doug G.  answering questions on 
the weekend. If you don't get your question answered then call GWMicro and you 
will get an answer quickly.
----- Original Message -----
From: "Peter Wolfe"<[email protected]>
To:<[email protected]>
Sent: Wednesday, April 27, 2011 7:39 AM
Subject: Off topic - commentary on GW-Micro's e-mail support list


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