Hi Everyone,
I must comment on this thread.
I feel that the quality of the technical support from the loving GW
Micro is totally excellent! I really mean that, too. I have also seen
emails from staff members on the weekends, and even after hours on
the week nights.
They put up with a lot. They are patient, kind, extremely helpful,
and knowledgeable, and most of all, they are loving!
I can't say enough good things about GW Micro, and the loving Window-Eyes.
They care about their dealers, too.
I have personally met some of the staff in 1995. They are fun to be
around, and they are excellent hosts and hostesses.
I absolutely love everyone at GW Micro, and they know it, too.
Thank You, GW Micro Staff for everything you have given us, and
everything you have done for us.
Blessings,
Pat Ferguson
At 10:30 AM 4/27/2011, you wrote:
I also have experienced exceptional support from the GW team.
They've gone far beyond what I've expected in order to do things I
truly needed. They're remarkable. WE and GW's support keep me
employed in a job where using Word, Excel and Outlook are crucial.
Richard Petty
ILRU - Independent Living Research Utilization
[email protected] (E-Mail)
-----Original Message-----
From: Dave bahr [mailto:[email protected]]
Sent: Wednesday, April 27, 2011 10:06 AM
To: [email protected]
Subject: Re: Off topic - commentary on GW-Micro's e-mail support list
Amen to that. I've seen GW staff answer questions on weekends as well,
which floored me because, well ok I'm a grad student I don't really get
a break, but doing a tech support gig on the weekends really, that's
service to me of the highest quality. To me that's a very good sign that
the company really cares about their users. I've worked with the staff
through several issues over several years and haven't had a bad
experience to speak of. Have some issues been unresolvable? Yes. But
that's how technology is. So in the words of whoever said the following
line first, ya just can't please all of the people all the time.
Dave C. Bahr
On 4/27/2011 8:57 AM, Loy wrote:
>
>
>
> Well, I am a faithful follower of the list and find that
questions are answered on a regular basis, I've even seen the owner
Doug G. answering questions on the weekend. If you don't get your
question answered then call GWMicro and you will get an answer quickly.
> ----- Original Message -----
> From: "Peter Wolfe"<[email protected]>
> To:<[email protected]>
> Sent: Wednesday, April 27, 2011 7:39 AM
> Subject: Off topic - commentary on GW-Micro's e-mail support list
>
>
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