Hi,
I think you need to uninstall it again then restart your computer. Make sure
that your virus protection is off and then put in the we cd and follow the
prompts. If you are using a free virus program some of them interfrer with
the installation.
Tony
-----Original Message-----
From: Margaret Thomas
Sent: Saturday, August 20, 2011 7:34 AM
To: Margaret Thomas ; GW Micro List
Subject: Re: Re-installation Nightmare Re: Uninstalling WE 7.5.1
Well, the re-installation was not a success after all. The first thing I
heard when I booted up this morning was something about Window-Eyes has many
set files from The Tip of the Day. Unfortunately, I still don't know WE
well enough yet to use it for everything and have a version of JAWS
configured to load at startup and I had the original WE installation
configured not to load for anyone at start up. I can't remember where I was
in the custom installation yesterday when I was interrupted by a message
that my custom installation was complete and Window-Eyes would be installed
on my computer. I read an old post I had saved about a problem someone else
had with the custom installation. My problem seems much more bizarre, but
it seems that there might be a bug with 7.5.1 and the custom installation.
I guess I can try bringing up the Quick Startup and see if I can get things
straightened out that way.
Any help would be greatly appreciated.
Margaret
----- Original Message -----
From: "Margaret Thomas" <[email protected]>
To: "Margaret Thomas" <[email protected]>; "GW Micro List"
<[email protected]>
Sent: Friday, August 19, 2011 7:53 PM
Subject: Re-installation Nightmare Re: Uninstalling WE 7.5.1
Thanks to everyone who helped me get Window-Eyes uninstalled That part went
just about without a hitch. Re-installing was a nightmare. I got to the
part about press "s" or enter for talking installation and it said please
wait and speech never resumed. The same thing happened when I was finally
able to restart the computer and I loaded JAWS to see if I could find out
what was going on. I was able to click on whatever WE wanted next and the
install proceeded, but not normally. I had unloaded JAWS and there were
times when the install didn't talk and I had to do a
Control -Shift B and click on the appropriate button. I needed to do a
custom install and I was very glad I already knew some basic WE commands
since this installation was possessed! Speech and focus were both
inconsistent and it made no sense. I performed the original installation
myself and it went the way it is described on the tutorial. I think I got
to where do you want WE to go and got the message about your custom install
is being put on your computer. I hadn't finished and I don't know if WE
decided that since that was what I wanted last time to just do the same
thing again. I tried to cancel, but it was another time I had to call on
Control-Shift B and I wasn't in time.
The Control Panel will at least load now. I haven't gotten everything I had
configured re-done and am hoping this very strange
installation was successful.
Margaret
Earlier, I wrote:
Hello All,
I've somehow totally messed up Window-Eyes. It loads, but, among other
problems, the Control Panel won't load. I'm not finding an uninstall option
under Programs in XP Home with SP3. Do you uninstall it in add and remove
programs in control panel in My Desktop or is there another way you are
supposed to use?
Any help would be greatly appreciated.
Margaret
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