Hi All, I took a break after all the problems I had trying to get Window-Eyes re-installed over the weekend and tackled the project again this afternoon. The procedure went well this time and I have the appropriate number of items in the apps menu instead of only 2 as in the previous one. WE allowed me to uncheck both boxes for it not to load at startup. I haven't re-booted, but, so far, everything looks good.
I may have an idea what led to the previous very strange behavior in which the installation seemed to have a mind of its own. I'm running XP Home and there's a lengthily time between pressing "s" to go with install with speech and when the installation says the computer must be re-started for the installation to continue. I can't remember if Stephen used digital editing at this part during the tutorial so we wouldn't have to wait for what seemed like several minutes or talked during it, but, I think the last time I may have given up on speech returning and resorted to the Control-Shift B to try to find out what was happening and it may have led to all sorts of problems. I was listening to the tutorial during my original installation, but I didn't during the weekend. Maybe GW Micro could add something to the installation itself about expecting a lengthily wait. Hopefully, I can go back to learning the program now. Thanks again for everyone's help and patience. Margaret ----- Original Message ----- From: "Margaret Thomas" <[email protected]> To: "Les Gordon" <[email protected]>; "GW Micro List" <[email protected]> Sent: Sunday, August 21, 2011 3:11 PM Subject: Re: Re-installation Nightmare Re: Uninstalling WE 7.5.1 Hello, Thank you. One of the problems that I had with this installation was that the installation was not proceeding normally. I do know about the two check boxes you spoke of to tell WE not to load at start up, but WE wouldn't allow me to uncheck both of them before I received that your custom installation is complete and WE is being installed on your computer message. I think I had gotten the first of the two boxes unchecked when I got that message. I hadn't gone through all the options and hadn't clicked on finished or whatever the last button is to tell WE I had completed all my options. The problem with trying to use the quick start thing is that for some strange reason I only have two items in the apps menu. App management and App central are there, but that's it. I just listened to the part of the tutorial again in case I was just unfamiliar with the program and maybe the others appeared after you expanded something in either of the two items that are there. I do not know what happened during the last installation, but the whole thing was very strange and not at all the way Stephen demonstrates it on the tutorial. My original installation went the way he described it. after exploring the WE control panel, I was later unable to load it when I wanted to go back in to look at something else. That's why I needed the second installation. It seems that the second installation somehow got corrupted. I know the whole thing sounds nuts. Maybe sun spots were especially active that day. Who knows? I think that using the emergency uninstall tool on the CD is called for at this point. Maybe the GW Micro staff can help explain what happened and will have some ideas. Margaret ----- Original Message ----- From: "Les Gordon" <[email protected]> To: "Margaret Thomas" <[email protected]> Sent: Saturday, August 20, 2011 8:46 AM Subject: Re: Re-installation Nightmare Re: Uninstalling WE 7.5.1 hi theres a box that you can check or uncheck if you do not want to show the tip of the day. on startup. is there anything special you want with the custom install? the quick install works flawless. les Cd/Dvd Duplication & Custom Printing Customer Service Les Gordon Phone: (267)329-8150 email: [email protected] web: http://www.cdrdvdr.com ----- Original Message ----- From: "Margaret Thomas" <[email protected]> To: "Margaret Thomas" <[email protected]>; "GW Micro List" <[email protected]> Sent: Saturday, August 20, 2011 8:34 AM Subject: Re: Re-installation Nightmare Re: Uninstalling WE 7.5.1 Well, the re-installation was not a success after all. The first thing I heard when I booted up this morning was something about Window-Eyes has many set files from The Tip of the Day. Unfortunately, I still don't know WE well enough yet to use it for everything and have a version of JAWS configured to load at startup and I had the original WE installation configured not to load for anyone at start up. I can't remember where I was in the custom installation yesterday when I was interrupted by a message that my custom installation was complete and Window-Eyes would be installed on my computer. I read an old post I had saved about a problem someone else had with the custom installation. My problem seems much more bizarre, but it seems that there might be a bug with 7.5.1 and the custom installation. I guess I can try bringing up the Quick Startup and see if I can get things straightened out that way. Any help would be greatly appreciated. Margaret ----- Original Message ----- From: "Margaret Thomas" <[email protected]> To: "Margaret Thomas" <[email protected]>; "GW Micro List" <[email protected]> Sent: Friday, August 19, 2011 7:53 PM Subject: Re-installation Nightmare Re: Uninstalling WE 7.5.1 Thanks to everyone who helped me get Window-Eyes uninstalled That part went just about without a hitch. Re-installing was a nightmare. I got to the part about press "s" or enter for talking installation and it said please wait and speech never resumed. The same thing happened when I was finally able to restart the computer and I loaded JAWS to see if I could find out what was going on. I was able to click on whatever WE wanted next and the install proceeded, but not normally. I had unloaded JAWS and there were times when the install didn't talk and I had to do a Control -Shift B and click on the appropriate button. I needed to do a custom install and I was very glad I already knew some basic WE commands since this installation was possessed! Speech and focus were both inconsistent and it made no sense. I performed the original installation myself and it went the way it is described on the tutorial. I think I got to where do you want WE to go and got the message about your custom install is being put on your computer. I hadn't finished and I don't know if WE decided that since that was what I wanted last time to just do the same thing again. I tried to cancel, but it was another time I had to call on Control-Shift B and I wasn't in time. The Control Panel will at least load now. I haven't gotten everything I had configured re-done and am hoping this very strange installation was successful. Margaret Earlier, I wrote: Hello All, I've somehow totally messed up Window-Eyes. It loads, but, among other problems, the Control Panel won't load. I'm not finding an uninstall option under Programs in XP Home with SP3. Do you uninstall it in add and remove programs in control panel in My Desktop or is there another way you are supposed to use? Any help would be greatly appreciated. Margaret If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
