Yikes! Have you tried reverting your changes, to confirm if upgrade is responsible for the issue?
From: [email protected] [mailto:[email protected]] On Behalf Of Stephen Cremin Sent: Sunday, February 12, 2012 9:48 AM To: heroku Subject: Production site down for ten hours with "H99 Platform Error"; anybody solve this themselves outside support hours? Is there anything I can do to get out of a "H99 Platform Error" hole on a production site? According to the documentation: "This indicates an internal error in the Heroku platform. Unlike all of the other errors which will require action from you to correct, this one does not require action from you. Try again in a minute, or check the status site." I filed a support ticket ten hours ago, but it's not a business day in the US and I may have to wait another 20 hours for it to be processed. Is there anything I can do short of creating a new application with my code, adding back my add-ons, and redirecting my custom domain there? I think my application went offline when I upgraded an add-on; I haven't touched my code this weekend. Stephen -- You received this message because you are subscribed to the Google Groups "Heroku" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/heroku?hl=en. -- You received this message because you are subscribed to the Google Groups "Heroku" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
