I'd personally have to agree, but I suppose this is a decision that was
made from on high. Is it taking up a lot of Heroku-employee time to
maintain this list separate from SO and Zendesk, perhaps?

On Wed, Apr 25, 2012 at 10:12 AM, Alex Chaffee <[email protected]> wrote:

> fIn the latest Heroku Newsletter[1], it says this group will be killed
> at the end of April, and suggests instead to go to support.heroku.com
> (which is private) or stackoverflow.com. While SO is awesome, is it
> really an adequate replacement for this group? I've found that SO is a
> great complement to mailing lists but doesn't allow for the same kind
> of deep discussion and community building. Worse, it requires active
> attention rather than arriving in one's inbox, so the people who are
> most likely to have an answer to a question are the least likely to
> hear it -- since they're not having any problems.
>
> Why uproot a productive community (this mailing list) and hope that it
> migrates to a new place with a radically different interaction model?
>
> [1]
> http://lists.heroku.com/t/ViewEmail/r/6DFC781E555FD71E/CEC5941F8B0A6F4BC5EC08CADFFC107B
>
> --
> Alex Chaffee - [email protected]
> http://alexchaffee.com
> http://twitter.com/alexch
>
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