Translating from French :) On Sat, Apr 28, 2012 at 2:24 PM, Jeff Schmitz <[email protected]>wrote:
> Don't you mean perfect is the enemy of good? > > Jeff > > On Apr 28, 2012, at 10:42 AM, "dB." <[email protected]> wrote: > > I don't know about what's ideal, but the list has been working very well. > And better is enemy of good. > > +1 to keep things as is, leave the list alone and leave SO as is. > > On Friday, April 27, 2012 4:27:39 PM UTC-4, Neil Middleton wrote: >> >> Our of interest, what do people think is the ideal form of community >> support for something like Heroku? Lots use SO, and lots hang out here. >> >> -Neil >> >> On 27 Apr 2012, at 21:19, Justin Houk <[email protected]> wrote: >> >> That does seem the option that does the least harm to the existing >> community. I am among those who appreciate the stream of Heroku-related >> information this group provides through my inbox, which is a service >> neither support.heroku.com nor SO provides. I would be happy if it >> would remain available as a community group rather than being completely >> erased when Heroku withdrew active support. >> >> --Justin >> >> On Fri, Apr 27, 2012 at 3:43 PM, Sara Dornsife <[email protected]> wrote: >> >>> Yes, reconsidering the prior decision. One idea is to keep a Google >>> Group going, same members, but have it be a community group not a branded >>> Heroku group where troubleshooting can still occur. >>> Sara >>> >>> On Apr 26, 2012, at 3:11 PM, Randy Regnier wrote: >>> >>> > I guess I'm more confused now with the the clarification statement. >>> Your first statement laid out a decent business case for closing this list. >>> Reasonable people can agree or disagree with the conclusion, but it was a >>> decent enough option, given the data provided. But, now it appears you >>> would like to have more discussion. Are you reconsidering the prior >>> decision to close the list or just going through some exercise? There isn't >>> much point in trying to argue the case to keep it open, if the conclusion >>> can't be changed. >>> > >>> > Randy >>> > >>> > On 4/25/2012 2:24 PM, Sara Dornsife wrote: >>> >> Let me apologize again for the miscommunication. I screwed up. Let me >>> also elaborate on my previous response. >>> >> >>> >> As you know (and hopefully one of the reasons you guys love us), we >>> move fast. Sometimes, too fast. This went from an idea to a note in a >>> newsletter very quickly without the appropriate process we should apply to >>> it. I take responsibility for this. >>> >> >>> >> We want to involve you guys. By definition, if you're on this list, >>> you are passionate supportive developers that we love and consider a core >>> part of Heroku. This step was inappropriately skipped. >>> >> >>> >> Here's the baseline we're operating from: >>> >> - Through support, we hear regularly from users who are frustrated >>> with this group and the lack of response they received. >>> >> - Prospects are looking for a thriving community as part of their >>> evaluation of Heroku. I say "prospects" here meaning individual developers, >>> not just "enterprise" level customers. This Google Group isn't that. The >>> traffic is low enough that it appears to mean we don't have an active >>> community. >>> >> - Stack Overflow has to grown to actually be a better place for >>> getting answers many times than this Google Group. Traffic there is WAY >>> higher than this group. >>> >> - Heroku would like to officially participate more actively in >>> community work. Spreading our efforts has a cost. >>> >> >>> >> With that baseline, we have discussed internally focusing our users >>> and community efforts on Stack Overflow. That consideration should have >>> been discussed here, soliciting your feedback and suggestions. >>> >> >>> >> While we didn't get the sequence right, we do have the discussion >>> going now. Let's treat it as that - a discussion. >>> >> >>> >> I see a few topics to discuss: >>> >> - Focusing Heroku's community efforts in SO >>> >> - Leaving this group up >>> >> - Shutting this group down >>> >> - Other ideas >>> >> >>> >> Am I missing anything? >>> >> Sara >>> >> >>> >> >>> >> On Apr 25, 2012, at 1:28 PM, Ted Husted wrote: >>> >> >>> >>> Hmmm, if any of us here agreed with any of those (unsubstantiated) >>> >>> statements, then we wouldn't be here. >>> >>> >>> >>> -Ted. >>> >>> >>> >>> >>> >>> On Wed, Apr 25, 2012 at 2:22 PM, Sara Dornsife<[email protected]> >>> wrote: >>> >>>> I'm Sara Dornsife, Dir of Dev Mktg at Heroku. Sorry for not >>> introducing >>> >>>> myself earlier. Also sorry for not posting here about wanting to >>> close this >>> >>>> list before it hit the newsletter. >>> >>>> >>> >>>> List traffic has been low and very often the questions/comments >>> posted here >>> >>>> are best resolved on support.heroku.com. At the same time, >>> Stackoverflow >>> >>>> usage has continued to grow and the community there is very active. >>> >>>> >>> >>>> For those reasons, we feel its best to consolidate to support and >>> >>>> Stackoverflow. >>> >>>> Sara >>> > >>> > -- >>> > You received this message because you are subscribed to the Google >>> > Groups "Heroku" group. >>> > >>> > To unsubscribe from this group, send email to >>> > heroku+unsubscribe@**googlegroups.com<heroku%[email protected]> >>> > For more options, visit this group at >>> > http://groups.google.com/**group/heroku?hl=en_US?hl=en<http://groups.google.com/group/heroku?hl=en_US?hl=en> >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Heroku" group. >>> >>> To unsubscribe from this group, send email to >>> heroku+unsubscribe@**googlegroups.com<heroku%[email protected]> >>> For more options, visit this group at >>> http://groups.google.com/**group/heroku?hl=en_US?hl=en<http://groups.google.com/group/heroku?hl=en_US?hl=en> >>> >> >> >> >> -- >> Justin Houk >> Co-Founder, 10x10 Room >> http://www.linkedin.com/**profile/view?id=6055184<http://www.linkedin.com/profile/view?id=6055184> >> http://10x10room.com >> http://playconclave.com >> >> -- >> You received this message because you are subscribed to the Google >> Groups "Heroku" group. >> >> To unsubscribe from this group, send email to >> heroku+unsubscribe@**googlegroups.com<[email protected]> >> For more options, visit this group at >> http://groups.google.com/**group/heroku?hl=en_US?hl=en<http://groups.google.com/group/heroku?hl=en_US?hl=en> >> >> -- > You received this message because you are subscribed to the Google > Groups "Heroku" group. > > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/heroku?hl=en_US?hl=en > > -- > You received this message because you are subscribed to the Google > Groups "Heroku" group. > > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/heroku?hl=en_US?hl=en > -- dB. | Moscow - Geneva - Seattle - New York dblock.org <http://www.dblock.org> - @dblockdotorg<http://twitter.com/#!/dblockdotorg> -- You received this message because you are subscribed to the Google Groups "Heroku" group. To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/heroku?hl=en_US?hl=en
