Don't you mean perfect is the enemy of good? Jeff
On Apr 28, 2012, at 10:42 AM, "dB." <[email protected]> wrote: > I don't know about what's ideal, but the list has been working very well. And > better is enemy of good. > > +1 to keep things as is, leave the list alone and leave SO as is. > > On Friday, April 27, 2012 4:27:39 PM UTC-4, Neil Middleton wrote: > Our of interest, what do people think is the ideal form of community support > for something like Heroku? Lots use SO, and lots hang out here. > > -Neil > > On 27 Apr 2012, at 21:19, Justin Houk <[email protected]> wrote: > >> That does seem the option that does the least harm to the existing >> community. I am among those who appreciate the stream of Heroku-related >> information this group provides through my inbox, which is a service neither >> support.heroku.com nor SO provides. I would be happy if it would remain >> available as a community group rather than being completely erased when >> Heroku withdrew active support. >> >> --Justin >> >> On Fri, Apr 27, 2012 at 3:43 PM, Sara Dornsife <[email protected]> wrote: >> Yes, reconsidering the prior decision. One idea is to keep a Google Group >> going, same members, but have it be a community group not a branded Heroku >> group where troubleshooting can still occur. >> Sara >> >> On Apr 26, 2012, at 3:11 PM, Randy Regnier wrote: >> >> > I guess I'm more confused now with the the clarification statement. Your >> > first statement laid out a decent business case for closing this list. >> > Reasonable people can agree or disagree with the conclusion, but it was a >> > decent enough option, given the data provided. But, now it appears you >> > would like to have more discussion. Are you reconsidering the prior >> > decision to close the list or just going through some exercise? There >> > isn't much point in trying to argue the case to keep it open, if the >> > conclusion can't be changed. >> > >> > Randy >> > >> > On 4/25/2012 2:24 PM, Sara Dornsife wrote: >> >> Let me apologize again for the miscommunication. I screwed up. Let me >> >> also elaborate on my previous response. >> >> >> >> As you know (and hopefully one of the reasons you guys love us), we move >> >> fast. Sometimes, too fast. This went from an idea to a note in a >> >> newsletter very quickly without the appropriate process we should apply >> >> to it. I take responsibility for this. >> >> >> >> We want to involve you guys. By definition, if you're on this list, you >> >> are passionate supportive developers that we love and consider a core >> >> part of Heroku. This step was inappropriately skipped. >> >> >> >> Here's the baseline we're operating from: >> >> - Through support, we hear regularly from users who are frustrated with >> >> this group and the lack of response they received. >> >> - Prospects are looking for a thriving community as part of their >> >> evaluation of Heroku. I say "prospects" here meaning individual >> >> developers, not just "enterprise" level customers. This Google Group >> >> isn't that. The traffic is low enough that it appears to mean we don't >> >> have an active community. >> >> - Stack Overflow has to grown to actually be a better place for getting >> >> answers many times than this Google Group. Traffic there is WAY higher >> >> than this group. >> >> - Heroku would like to officially participate more actively in community >> >> work. Spreading our efforts has a cost. >> >> >> >> With that baseline, we have discussed internally focusing our users and >> >> community efforts on Stack Overflow. That consideration should have been >> >> discussed here, soliciting your feedback and suggestions. >> >> >> >> While we didn't get the sequence right, we do have the discussion going >> >> now. Let's treat it as that - a discussion. >> >> >> >> I see a few topics to discuss: >> >> - Focusing Heroku's community efforts in SO >> >> - Leaving this group up >> >> - Shutting this group down >> >> - Other ideas >> >> >> >> Am I missing anything? >> >> Sara >> >> >> >> >> >> On Apr 25, 2012, at 1:28 PM, Ted Husted wrote: >> >> >> >>> Hmmm, if any of us here agreed with any of those (unsubstantiated) >> >>> statements, then we wouldn't be here. >> >>> >> >>> -Ted. >> >>> >> >>> >> >>> On Wed, Apr 25, 2012 at 2:22 PM, Sara Dornsife<[email protected]> wrote: >> >>>> I'm Sara Dornsife, Dir of Dev Mktg at Heroku. Sorry for not introducing >> >>>> myself earlier. Also sorry for not posting here about wanting to close >> >>>> this >> >>>> list before it hit the newsletter. >> >>>> >> >>>> List traffic has been low and very often the questions/comments posted >> >>>> here >> >>>> are best resolved on support.heroku.com. At the same time, Stackoverflow >> >>>> usage has continued to grow and the community there is very active. >> >>>> >> >>>> For those reasons, we feel its best to consolidate to support and >> >>>> Stackoverflow. >> >>>> Sara >> > >> > -- >> > You received this message because you are subscribed to the Google >> > Groups "Heroku" group. >> > >> > To unsubscribe from this group, send email to >> > [email protected] >> > For more options, visit this group at >> > http://groups.google.com/group/heroku?hl=en_US?hl=en >> >> -- >> You received this message because you are subscribed to the Google >> Groups "Heroku" group. >> >> To unsubscribe from this group, send email to >> [email protected] >> For more options, visit this group at >> http://groups.google.com/group/heroku?hl=en_US?hl=en >> >> >> >> -- >> Justin Houk >> Co-Founder, 10x10 Room >> http://www.linkedin.com/profile/view?id=6055184 >> http://10x10room.com >> http://playconclave.com >> >> -- >> You received this message because you are subscribed to the Google >> Groups "Heroku" group. >> >> To unsubscribe from this group, send email to >> [email protected] >> For more options, visit this group at >> http://groups.google.com/group/heroku?hl=en_US?hl=en > > -- > You received this message because you are subscribed to the Google > Groups "Heroku" group. > > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/heroku?hl=en_US?hl=en -- You received this message because you are subscribed to the Google Groups "Heroku" group. To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/heroku?hl=en_US?hl=en
