Sorry for the delay. Support is behind log-in, this list is public. This list 
and Stack Overflow help a broader audience than our support is able to.

On the broader Google Group question, this group used to be set to have the 1st 
post from new users moderated. That caused delays in questions getting posted. 
To help speed this up, I have removed that barrier. I haven't seen any abuse of 
this list in the time I've been moderating it. If we see any abuse, we can 
change that. 

I have also changed the description of the group to point out other resources - 
specifically to support and Stack Overflow. 

The name of the group is now Heroku Community, hopefully indicating that this 
list is for community discussion and not a Heroku support forum.  The email 
address will remain the same.

Let us know your feedback on these changes.

Sara


On May 15, 2012, at 8:15 AM, Thufir wrote:

> On Wed, 25 Apr 2012 13:22:29 -0500, Sara Dornsife wrote:
> 
> 
>> For those reasons, we feel its best to consolidate to support and
>> Stackoverflow. Sara
> 
> 
> Is there a particular reason for not integrating the mailing list into 
> support.heroku.com?  This would have the advantage of putting everything 
> under one roof, which definitely makes sense, while allowing, to pick a 
> random feature, NNTP access.
> 
> Possibly Google even has some sort of ready-made thing so that the web 
> interface to the group can show as support.heroku.com?  
> 
> 
> 
> -Thufir
> 
> 
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