--- In [email protected], "Peter M. Macdonald" 
<[EMAIL PROTECTED]> wrote:
>
> This is a problem with the Windows version of the firmware upgrade. 
It is not a manifestation of a damaged printer. HP are aware of the 
problem, and will shortly put a new version of the file on their 
website. There is a long thread on this on the printers forum on 
Luminous Landscape. See http://luminous-landscape.com/forum/index.php?
showtopic=27728
> 

And how are you going to run that update if your formatter, and with 
it both I/O ports a not functional?

At the moment the printer behaves like it has no formatter at all 
installed.

A dnj3100 without a formatter will show the same error.

Maybe HP will release some kind of emergency firmware update that can 
access the formatter even when it's not recognized by the printer, 
but since I know of no emergency firmware update mode available to 
the public, I doubt it.


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