Sometimes, the "shame" approach does work...  ;-)

+IBM                   -5655A2000  -                 09/08/04-11:03-
+IBM                   -5655A2000  -                 09/08/04-11:04-
*** Update/Next Action Insert FI1216***
Action Taken:
Hello Ed,

Did it work ? if so can I go ahead and close the PMR ? Thanks !

Regards,
Slimane

Action Plan:
Awaiting customer's update...
*** End Update/Next Action Format Insert ***
+IBM                   -5655A2000  -                 09/08/04-11:29-
+IBM                   -5655A2000  -                 09/08/04-11:29-
+IBM                   -5655A2000  -                 09/08/04-11:29-
+IBM                   -5655A2000  -                 09/08/04-11:29-
-IL72848               -5655A2000  -                 09/08/04-12:05-
RESPOND ELECTRONICALLY:
Yes. Specifying QLSHELF=//EOY.BKLSHELF worked. But, I still can't find
where that's documented.
+IBM                   -5655A2000  -                 09/08/04-14:05-
+IBM                   -5655A2000  -                 09/08/04-14:10-
*** Update/Next Action Insert FI1216***

Action Taken:

I sent a note to development about documentation for UK47345.

Action Plan:
Awaiting development's update...
*** End Update/Next Action Format Insert ***
+IBM                   -5655A2000  -                 09/08/04-14:10-
+IBM                   -5655A2000  -                 09/08/04-14:10-
+IBM                   -5655A2000  -                 09/08/04-14:24-
+IBM                   -5655A2000  -                 09/08/06-07:07-
+IBM                   -5655A2000  -                 09/08/06-07:13-
*** Update/Next Action Insert FI1216***
Action Taken:

Hello Ed,

After consulting with development they stated the reason it is not
documented is because this is just a temporary fix while they are
working on the official fix which will eventually be documented when
it's ready.

Is it OK to close the PMR ? Thanks !

Regards,
Slimane

Action Plan:
Awaiting development's update if I should close the PMR.
*** End Update/Next Action Format Insert ***
+IBM                   -5655A2000  -                 09/08/06-07:13-
+IBM                   -5655A2000  -                 09/08/06-07:13-
-IL72848               -5655A2000  -                 09/08/06-09:00-
RESPOND ELECTRONICALLY:
Are you sure you guys work for IBM? You put out a PTF that breaks
existing specifications, you have a workaround that you don't document
because it's only a temporary fix, and you're ready to close this PMR
and move on? At this point, the IBM I know would be adding a ++HOLD DOC
or ++HOLD ACTION to the PTF or marking the fix as PE until the new fix
can be delivered.
+IBM                   -5655A2000  -                 09/08/06-09:04-
+IBM                   -5655A2000  -                 09/08/06-09:07-
+IBM                   -5655A2000  -                 09/08/06-09:07-
+IBM                   -5655A2000  -                 09/08/07-08:33-
=WESLEY, JON H         -5655A2000  -                 09/08/07-10:51-
APAR PK93418 has been created.
+IBM                   -5655A2000  -                 09/08/11-06:46-

--
Edward E Jaffe
Phoenix Software International, Inc
5200 W Century Blvd, Suite 800
Los Angeles, CA 90045
310-338-0400 x318
[email protected]
http://www.phoenixsoftware.com/

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