Yes, yesterday I closed all my open browser (several, not all ca)
windows whacked all ca cookies and files, and the problem persists. Then
at greater inconvenience, I closed everything down and rebooted. 

Dave Gibney
Information Technology Services
Washington State University


> -----Original Message-----
> From: IBM Mainframe Discussion List [mailto:[email protected]] On
> Behalf Of Kathy Mander
> Sent: Tuesday, May 04, 2010 11:00 AM
> To: [email protected]
> Subject: Re: CA Support online?
> 
> There were changes made to Support Online over the weekend which
> implemented a "single signon".  Have your tried the age old solution
of
> deleting
> your cookies and closing the browser?   If you are still experiencing
a
> problem
> you can contact support via the telephone at 1-800-call cai.
> 
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