I can get logged in, but I can't get to my products.
Linda ----- Original Message ----- From: "Dave Gibney" <[email protected]> To: [email protected] Sent: Tuesday, May 4, 2010 12:23:06 PM GMT -08:00 US/Canada Pacific Subject: Re: CA Support online? > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] On > Behalf Of Chase, John > Sent: Tuesday, May 04, 2010 11:58 AM > To: [email protected] > Subject: Re: CA Support online? > > > -----Original Message----- > > From: IBM Mainframe Discussion List On Behalf Of Gibney, Dave > > > > Yup, just tried it again. With no Browser open, using internet option > > from control panel, whacked all ca cookies, and files. Same result. > > > > Retried and whacked everything since 4/27 including four files from > this > > try. Same result. > > > > It shouldn't be this difficult, and yes I can open an issue on the > > phone. I'd rather not twist my neck on hold, or troubleshooting CA's > (or > > if it's M$'s) software. > > > > It shouldn't be this difficult, but I guess it is just life these > days. > > A colleague who lurks says this: > > " New logon button on the upper right. Select that and then have to > select CONTINUE to accept terms. Then you have the usual site page. I > didn't have to delete cookie for old page." Didn't work for me :( I guess I'll try the call. Think I'll get lucky and reach someone onshore? > > -jc- > > > > > Dave Gibney > > Information Technology Services > > Washington State University ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
