It's an artifact of my work computer. My logon works on my personal laptop which has (up to now) never been to CA before. IE8 on both machines. Vista on both, 64 bit on my own, 32 bit on the workstation.
NO luck after giving up on selective cookies and just whacking them all. Dave Gibney Information Technology Services Washington State University > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:ibm-m...@bama.ua.edu] On > Behalf Of Mark Zelden > Sent: Tuesday, May 04, 2010 3:31 PM > To: IBM-MAIN@bama.ua.edu > Subject: Re: CA Support online? > > On Tue, 4 May 2010 16:35:11 -0500, Mark Zelden <mzel...@flash.net> > wrote: > > >It keeps crashing my IE6 session as soon as I start to enter my name. > > > >I tried deleting just to cookies for ca.support and that didn't work > so I > >deleted all the cookies and temp files. Then I got further and was > >able to entered my name and password. When I tried submitting > >that it just hung. So I closed the browser and tried again. > >IE crashed again as I started to enter my user name. > > > >So I used Firefox and did nothing but login and it worked. :-) > > > >BTW, IE6 is what is supported on my corporate laptop. I have Firefox > installed > >because I can... but many people can't. > > > >Guess I'll try again tomorrow with IE. > > > > Well, I tried it again today. The error is here: > > AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: wininet.dll > ModVer: 6.0.2900.3676 Offset: 000678e3 > > I was able to get logged in by hitting "stop" several times as soon as > I saw the first logon page load, then entering my userid / password and > hitting submit. > > This may be the issue: > http://support.microsoft.com/kb/243713 > > I didn't try that yet, but I did go into the options to clear all the > auto > complete > history but that didn't help. > > Mark > -- > Mark Zelden - Zelden Consulting Services - z/OS, OS/390 and MVS > mailto:mzel...@flash.net > Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html > Systems Programming expert at http://expertanswercenter.techtarget.com/ > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO > Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html