On 5 Jan 2007 05:50:43 -0800, in bit.listserv.ibm-main (Message-ID:<[EMAIL PROTECTED]>) [EMAIL PROTECTED] (Charles Mills) wrote:

My point was that it is easy for the advocates of some product (in this case mainframes) to dismiss the success of some other product (in this case "squatty boxes") by saying "they're not REALLY any good, they just dazzle the customers with marketing." However, if one looks at Microsoft's admitted failure with Bob, one realizes that even with considerable marketing expertise and budget, you can't sell people what they don't want.

There's one big difference. Bob was being pushed to end users who didn't like it. Computer systems are pushed to executives, many of whom never use any computer except their desktop machines. Often, said executives don't care what the users want or don't want, instead focusing on costs and "information" from the latest airline magazines.

This is not to say that good executives don't exist, or that your argument is incorrect. However, I believe your example is not a good one.


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