Max, there was a redbook (WLM for sysprogs ???) published earlier this year. Looked pretty good from the skim I did of it.
However, I also agree that your organization must first concentrate on getting (good) SLAs in place. That has to be a business decision - not everyone is going to be happy with the result, but cost/benefit has to be determined, and the pain apportioned. With a WLC cap in place, apparently somebody believes costs have to be contained. PIs are only a useful indicator if sensible goals are in place - and SLAs are the determinant of that. Shane ... ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

