In <[email protected]>, on 09/30/2013
at 12:40 AM, Thomas Kern <[email protected]> said:
>I like to account for four different types of service time for SLAs.
5. Environmental outages
a. Earthquake
b. Flood
c. Squirrel
d. War
Such environmental outages should not count against the SLA. However,
it might be reasonable for the SLA to specify how long you have to get
back up at a DR site unaffected by the disaster.
--
Shmuel (Seymour J.) Metz, SysProg and JOAT
Atid/2 <http://patriot.net/~shmuel>
We don't care. We don't have to care, we're Congress.
(S877: The Shut up and Eat Your spam act of 2003)
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