I take some umbrage if you are implying my sites are not "true production" - My 
outages are as costly to our business as any could be.
The fact your sites have trust issues as well as training issues does not make 
other approaches "non-production". We've seen many on here describe similar 
scenarios as mine - but there are many ways to skin a cat and not everything 
works in every site. Yours seems to have a great number of issues form your 
postings over the years.

Jerry Whitteridge
Manager Mainframe Systems & Storage
Albertsons - Safeway Inc.
925 738 9443
Corporate Tieline - 89443

If you feel in control
you just aren't going fast enough.




-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Edward Gould
Sent: Wednesday, September 28, 2016 8:39 PM
To: [email protected]
Subject: Re: EXTERNAL: Re: remote system support (i.e. the data center is 2 
states away from you).

> On Sep 28, 2016, at 12:49 PM, Jerry Whitteridge 
> <[email protected]> wrote:
>
> Let me expand on that previous comment.
>
> If your Datacenter was/is designed for attended operations then console 
> access is often restricted to physical access and so remote support becomes 
> an issue. The conversion to unattended/lights out operations requires a 
> rethink about console design, deployment and access from the traditional 
> models. Both my Datacenters are designed for remote support (either can be 
> run from either Datacenter OR by remote access). This was a part of the DR 
> considerations as well as staffing choices. It did mean redesigning the 
> console support but now we have access to any console from any authorized 
> remote location without a physical presense.
>
> Jerry Whitteridge
> Manager Mainframe Systems & Storage
> Albertsons - Safeway Inc.
> 925 738 9443
> Corporate Tieline - 89443
———————————SNIP——————————————————

Jerry:

I will agree with your clarification with some minor cavets. That is all well 
and good for a “new” DC. The rest of us mortals do not have the luxury of 
having such a set up.
Personally I have not had much need for the HMC. It is clunky and far to easy 
to bring down the entire sysplex, especially if you don’t use it everyday. in 
fact I dread the time I have to “use” it as I am sure without thinking I will 
crash the systems. Having seen (not by my hand) the entire plex being lost just 
by hands of the in-experianced is not for the feint of heart.

I know of one “system” that is run via remote by about 1000 miles. There is so 
much non trust between the sites and the political cr** that ends up in finger 
pointing I am glad I have nothing to do with the mess.

I suppose its fine if the site/remote gets along but with the charged finger 
pointing that goes on I don’t see it realistically well implemented especially 
in a real environment where finger checks cause the stock market not to open. 
Perhaps in a college environment it would work but not in a true production 
environment.

Ed

----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions, send email to 
[email protected] with the message: INFO IBM-MAIN
________________________________
 Warning: All e-mail sent to this address will be received by the corporate 
e-mail system, and is subject to archival and review by someone other than the 
recipient. This e-mail may contain proprietary information and is intended only 
for the use of the intended recipient(s). If the reader of this message is not 
the intended recipient(s), you are notified that you have received this message 
in error and that any review, dissemination, distribution or copying of this 
message is strictly prohibited. If you have received this message in error, 
please notify the sender immediately.
________________________________

----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to [email protected] with the message: INFO IBM-MAIN

Reply via email to