This is a great post! Quite some years ago a local YMCA activities director acquired a pager. People thought she was burdening herself with an electronic tether. Quite the opposite, she argued. She trusted her staff for most problems, but if she was needed, she could respond immediately--from the pay phone nearest the beach where she was lounging. ;-)
. . J.O.Skip Robinson Southern California Edison Company Electric Dragon Team Paddler SHARE MVS Program Co-Manager 323-715-0595 Mobile 626-302-7535 Office robin...@sce.com -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of John Mattson Sent: Thursday, September 29, 2016 9:13 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: (External):Re: remote system support (i.e. the data center is 2 states away from you). Fascinating subject for most of us, just look at all the replies. Makes me sorry that I am close to retirement when things keep getting more interesting. Many years ago that I started doing all of the zOS maintenance because the rest of the group was eliminated or switched to Unix/Win. Incredible tools developed allowed that to happen. I could download and install major systems in no time at all. We went from a bunch of zOS people doing systems to one zOS and a much larger bunch doing Unix/Win. They called this "progress". Hmmm. How remote support happened at Acme Anvils. I installed TCPIP on the MF when no one in management had any interest in it. I bought and paid for a very expensive cell phone and software many years ago which allowed me to login to work so that I could play Renaissance music at faires all week-end while on-call. (amazing how many of us are also musicians) Once others saw this, everyone had to have it. It was worth every cent. After all these years the major obstacle to remote support is that management still had not learned how to manage it--- In my (not so) humble opinion. My comment to John McKown is "what happens when you want to go on a real vacation", you know, Europe or Asia? I realize that one reason I am at my current consultant job is so that the FTE can go on vacation. Humbling, but at this point, no problem. I make myself useful. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
