We had a vendor of a product to lookup error message codes try to jump our price years ago. Internet search engines were just becoming useful and IBM was putting manuals online, so we told the vendor we would renew for a reasonable increase, or cancel if they wouldn't accept that. They didn't, we cancelled and removed the product before its expiration date.
When we reached the expiration date, the salesman called back asking why we didn't renew. I reminded him of what we said, he then offered to renew at the same price as before. I explained that we had taken the effort to find another way and no longer needed his product, even if it was free. I hope his boat payment wasn't hurt :-) Len Rugen Metrics and Automation – umdoitmetr...@missouri.edu -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Steve Beaver Sent: Thursday, March 02, 2017 7:27 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Software vendor trying to force MSU based contract As Dennis said, have the lawyers read your currently contract. Hopefully, your product keys will not expire or lock you out if you change boxes. The OS-Level will not usually hurt you unless the new version is using some features that they never used before. But the type and serial number will hurt you if they are used to control the ACTIVATION of the product. Let us all know how it works out Steve -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Longnecker, Dennis Sent: Thursday, March 2, 2017 5:30 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Software vendor trying to force MSU based contract I would think that if you had a contract in place and were not requesting any changes to the contract, the T&C's would stay the same. If the contract was based on machine serial number, address, OS, etc. and you were requesting a change, then they could do this to you. Sometimes they try to change the name of the product with a new version, but my contracts usually have language to include new versions, etc. It's pretty hard to amend a contract unless both sides sign on the dotted line. Dennis -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of JT Sent: Tuesday, February 28, 2017 6:49 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Software vendor trying to force MSU based contract Has anyone else experienced this? A vendor for a mainframe data entry product used for the last 30 years (with a perpetual unlimited seat license) has sent us a contract addendum where they increase the price by 60+% and include language to change to a MSU based license. The use of this product is dwindling while our MSU foot print is growing. When questioned about the change the representative indicated government contracts give him no room to negotiate on price. This will be turned over to the legal department, but I am interested how others have handled similar situations. JT ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
