redmine is a good option http://www.redmine.org/
On Wed, Apr 6, 2011 at 1:25 AM, Shrinivasan T <[email protected]>wrote: > Friends. > > One of my friends is running a hardware service business. > He plans to scale the business to rural places all over tamilnadu. > > He needs a good ticketing system to manage all the issues under a > single umbrella. > > Can you suggest a better FOSS Ticketing System? > > Following are the requirements. > > It should be web based > Should be FOSS > Should be handle 1000s of users > Should handle 200-400 tickets daily > Fields should be customizable in UI. > Should provide various privileges for various users and group. > Various Reports should be generated > > I suggested VtigerCRM. > But I never tested for the performance in these kind of large scale > implementation. > > Please suggest the tools if you know any that suits for these requirements. > > Thanks. > > -- > Regards, > T.Shrinivasan > > > -- Rahimanuddin Shaik నాని ॥రామానుజార్య దివ్యాజ్ఞాం వర్ధతామభివర్ధతాం॥ _______________________________________________ ILUGC Mailing List: http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
