On Wed, Apr 6, 2011 at 1:25 AM, Shrinivasan T <[email protected]> wrote: > Friends. > > One of my friends is running a hardware service business. > He plans to scale the business to rural places all over tamilnadu. > > He needs a good ticketing system to manage all the issues under a > single umbrella. > > Can you suggest a better FOSS Ticketing System?
Have you looked at OSTicket and OTRS? Both are PHP based. OSTicket is installable via Fantastico on my shared web hosting provider. I have installed it and I am trying to educate my clients to open tickets through this system instead of emails. I suspect other web hosting providers also provide it. -- Arun Khan _______________________________________________ ILUGC Mailing List: http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
