On Wed, Apr 6, 2011 at 1:25 AM, Shrinivasan T <[email protected]>wrote:
> > It should be web based > Should be FOSS > Should be handle 1000s of users > Should handle 200-400 tickets daily > Fields should be customizable in UI. > Should provide various privileges for various users and group. > Various Reports should be generated > > +1 for OSTicket and also it has Web and Email Support, I had customized it around 2 years back and its good. -- Regards Mukesh Yadav _______________________________________________ ILUGC Mailing List: http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
