Check http://www.glpi-project.org/ for asset management and ticketing.
2011/4/6 రహ్మానుద్దీన్ షేక్ <[email protected]> > redmine is a good option http://www.redmine.org/ > > On Wed, Apr 6, 2011 at 1:25 AM, Shrinivasan T <[email protected] > >wrote: > > > Friends. > > > > One of my friends is running a hardware service business. > > He plans to scale the business to rural places all over tamilnadu. > > > > He needs a good ticketing system to manage all the issues under a > > single umbrella. > > > > Can you suggest a better FOSS Ticketing System? > > > > Following are the requirements. > > > > It should be web based > > Should be FOSS > > Should be handle 1000s of users > > Should handle 200-400 tickets daily > > Fields should be customizable in UI. > > Should provide various privileges for various users and group. > > Various Reports should be generated > > > > I suggested VtigerCRM. > > But I never tested for the performance in these kind of large scale > > implementation. > > > > Please suggest the tools if you know any that suits for these > requirements. > > > > Thanks. > > > > -- > > Regards, > > T.Shrinivasan > > > > > > > -- > Rahimanuddin Shaik > నాని > ॥రామానుజార్య దివ్యాజ్ఞాం వర్ధతామభివర్ధతాం॥ > _______________________________________________ > ILUGC Mailing List: > http://www.ae.iitm.ac.in/mailman/listinfo/ilugc > -- - Mali మాల్యాద్రి బీగాల _______________________________________________ ILUGC Mailing List: http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
